Alan Mckee Email & Phone Number

One of the most stressful times in any person's life is providing home based, end-of-life care for a loved one; and hospice organizations are under constant pressure to provide quality care in a timely manner. When that care is delayed, caregiver stress is magnified. With Acurata, you can have peace of mind knowing that your organization is providing the fastest possible response times, helping to reduce caregiver stress and anxiety.43% REDUCTION IN TRIAGE NURSE RESPONSE TIMESNurses are able to respond to calls faster, and are dispatched more efficiently, leading to shortened response times and a better overall patient and caregiver experience.63% REDUCTION IN PATIENT AND CAREGIVER COMPLAINTS ABOUT NURSE RESPONSE TIMESPatient and caregiver complaints related to extended response times were decreased by 63% from the previous fiscal year without an increase in workforce.40% REDUCTION IN CALL VOLUME BETWEEN CALL CENTER NURSES AND FIELD NURSESBeing able to see and dispatch the nurse closest to the patient rather than first to be reached leads to less time on the phone with field nurses, and more time and resources dedicated to patient care.APEX: THE ACURATA PATIENT EXPERIENCE PORTALThe Acurata Patient Experience (APEx) Portal provides patients and caregivers with at a glance information about medications, hospice resources, and details about past visits. Video visits and real time GPS view of an en-route nurse, provide a sense of comfort, increase patient and caregiver engagement, and reduce the amount of callbacks to the call center, field nurses, and calls to 911.ACURATA REFERRAL MANAGEMENT PORTALThe Referral Management Portal manages patient referrals from physicians or other referral sources. The Referral Management portal provides the ability for Admissions nurses to more accurately track referrals through the entire process. Nurses can update the status of their referrals through a web portal and mobile app.see less

Listed skills include Telecommunications, Direct Sales, Sales, Mobile Devices, and 46 others.

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  Southern Connecticut State University

  Physical Education