Alan Melly Email & Phone Number

Bristol, England, United Kingdom

Howick

Ensure optimal functioning and longevity of hardware and networks through diligent maintenance practices. Provide remote support and expert administration services to optimize system performance and enhance operational efficiency. Execute hardware and software sales and deliver comprehensive support, using deep technical expertise to meet client needs and exceed sales targets. Implement robust data backup and recovery strategies, safeguarding critical information and minimizing… Show more Ensure optimal functioning and longevity of hardware and networks through diligent maintenance practices. Provide remote support and expert administration services to optimize system performance and enhance operational efficiency. Execute hardware and software sales and deliver comprehensive support, using deep technical expertise to meet client needs and exceed sales targets. Implement robust data backup and recovery strategies, safeguarding critical information and minimizing downtime. Develop and execute cutting-edge web design and hosting solutions while creating visually appealing and user-friendly websites. Provide expert guidance on phones, computers, and cryptocurrency while equipping learners with essential knowledge for effective utilization in digital realm. Show less

Pinetown

Directed team efforts in network, hardware, and infrastructure planning to ensure seamless workflow of operations. Conducted extensive research to identify innovative solutions to complex problems and enable swift resolution of technical challenges. Cooperated with cross-functional team to deliver comprehensive on-site and remote hardware, software, and network support to ~25 personnel across two branch locations. Automated processes through scripting to improve efficiency and… Show more Directed team efforts in network, hardware, and infrastructure planning to ensure seamless workflow of operations. Conducted extensive research to identify innovative solutions to complex problems and enable swift resolution of technical challenges. Cooperated with cross-functional team to deliver comprehensive on-site and remote hardware, software, and network support to ~25 personnel across two branch locations. Automated processes through scripting to improve efficiency and reduce errors. Enhanced security and access control measures for data protection. Implemented robust virus containment and removal strategies, aimed at swift resolution of security threats and safeguarding critical data and network integrity. Show less

Greater Durban

Riverhorse Valley

Administered network, hardware, and infrastructure upgrades for enhanced performance and reliability. Supervised high-performing Corporate APN and Mobile Device Management team to streamline connectivity and improved device management. Created and analysed call centre and technical documentation with keen focus on improving operational effectiveness and customer support.Managed databases, ensuring data integrity and seamless operations. Conducted thorough software and application… Show more Administered network, hardware, and infrastructure upgrades for enhanced performance and reliability. Supervised high-performing Corporate APN and Mobile Device Management team to streamline connectivity and improved device management. Created and analysed call centre and technical documentation with keen focus on improving operational effectiveness and customer support.Managed databases, ensuring data integrity and seamless operations. Conducted thorough software and application testing, ensuring quality and functionality. Provided second-line technical support for the Android app, resolving issues promptly and improving user experience. Show less