Alan Mendel Email & Phone Number

Concord, North Carolina, United States

Laser Field Service Tech for Northeast US and surrounding areas. Providing support to Mitsubishi Electric's laser cutting systems.

Wharton, New Jersey

Perform on site installations and repairs of Mutoh, Flora, HP Latex, Summa, KeenCut, and Royal Sovereign equipment within both the primary geographical and extended territories. Provide existing and new clients with quotes on repairs and services. Provide remote terminal support within the client database. Assist warehouse staff when requested.Key Results:Provide onsite installation and repair of GRS distributed brands of equipment. Coordinate with the sales team during… Show more Perform on site installations and repairs of Mutoh, Flora, HP Latex, Summa, KeenCut, and Royal Sovereign equipment within both the primary geographical and extended territories. Provide existing and new clients with quotes on repairs and services. Provide remote terminal support within the client database. Assist warehouse staff when requested.Key Results:Provide onsite installation and repair of GRS distributed brands of equipment. Coordinate with the sales team during installation of equipment.Coordinate with clients, vendors and internal departments during the service process.Installation and support to graphic design and equipment operations software.Remote support using TeamViewer or vendor provided applications.Assist warehouse in all functions as required using company vehicles. Show less

Plainfield, Nj

Installed and repaired copper based both basic and high speed internet telephone service for the Verizon Wireline network. Primarily worked independently with regular basis would be sent to help other technicians to make repairs on a timely basis and meet work order deadlines.Key Results:Proficient in common types of wire termination, internal wiring structure, and outside copper plant repair.Verify subscriber’s concerns and wire plan status to choose the appropriate level of… Show more Installed and repaired copper based both basic and high speed internet telephone service for the Verizon Wireline network. Primarily worked independently with regular basis would be sent to help other technicians to make repairs on a timely basis and meet work order deadlines.Key Results:Proficient in common types of wire termination, internal wiring structure, and outside copper plant repair.Verify subscriber’s concerns and wire plan status to choose the appropriate level of response. Maintained a high level of contact with customers during work orders.Interpret technical work orders and blue prints.Used proprietary software on laptops and other mobile devices for work orders. Demonstrated the proficient use of hand tools used in telecommunication repair and power tools.Responsible for the safe operation of all company issued vehicles and equipment. Show less

Mount Olive, Nj

Assisted the UPS driver with delivery and receiving of packages for residential and commercial clients during the business critical holiday rush period.Key Results:Used UPS DAID to scan packages for delivery and pickups at stops.Maintained good customer contact during stops for maximum satisfaction.Met all company based protocols for dress, appearance, and attendance.

Kenvil,Nj

Maintained parts operations at their branch located in Kenvil, New Jersey. Serviced clients parts requirements over the counter, on the telephone, over Email, and internal departments. Provided assistance to sales, service and rental departments within the branch.Key Results:Maintained proper levels of inventory for commonly used items while keeping loss to a minimum. Maintained a high level of contact with clients at all stages of the order process.Conducted (new, used and… Show more Maintained parts operations at their branch located in Kenvil, New Jersey. Serviced clients parts requirements over the counter, on the telephone, over Email, and internal departments. Provided assistance to sales, service and rental departments within the branch.Key Results:Maintained proper levels of inventory for commonly used items while keeping loss to a minimum. Maintained a high level of contact with clients at all stages of the order process.Conducted (new, used and rental) equipment check-in with condition reports.Assisted service team with rental preps when requested. Maintained a professional appearance in the showroom and new product line areas.Performed deliveries of equipment and supplies to clients. Show less

Sparta, Nj

Primary function was daily order picks of products sold by the company. Worked as part of a team when shipping out daily orders to customers or loading up sales force vehicles. Key Results:Met company standards for timely pick and ship orders. Handled walk in counter business for both new and existing clientsMaintained inventory levels with warehouse manager to ensure products were in stock for clients.Received truck shipments on loading dock using forklift and pallet… Show more Primary function was daily order picks of products sold by the company. Worked as part of a team when shipping out daily orders to customers or loading up sales force vehicles. Key Results:Met company standards for timely pick and ship orders. Handled walk in counter business for both new and existing clientsMaintained inventory levels with warehouse manager to ensure products were in stock for clients.Received truck shipments on loading dock using forklift and pallet jack.Maintained contact with customer in ordering process when required by front office.Used UPS world ship software for shipments to customers and sales reps within New Jersey and New York markets.Delivered and picked up product using the company box truck when required Show less

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies

Hvac Diploma, Heating, Air Conditioning, Ventilation And Refrigeration