Alan Miano Email and Phone Number
As a dynamic and results-driven professional, I bring extensive experience in omnichannel retail, project management, and operational improvement, along with the entrepreneurial success of owning a business. I excel at leveraging data-driven insights and strategic planning to drive business growth, streamline operations, and enhance customer experiences.I have a proven track record of leading direct and cross-functional teams, managing complex projects from conception to implementation, and optimizing processes for greater efficiency. Recognized for delivering impactful results, including significant revenue growth and improved operational efficiency, I’m skilled in building and nurturing relationships, managing inventories, and implementing cutting-edge technologies to support business objectives.Core Competencies:STRATEGIC PLANNING: Drive growth and profitability through data-driven strategies. Led NFL Super Bowl store collaborations for two consecutive years, increasing revenue by 42% (+$1.1M) through strategic partnerships with Merchants and Public Relations.BUSINESS PERFORMANCE: Enhance retail performance and customer experiences. As the owner of petbar, I more than doubled the staff size, achieved a 38% revenue increase, reached breakeven profitability within 2 years, and was recognized as the “Best Groomer” in McKinney during the business’s second year of operation.LEADERSHIP: Lead high-performing teams focused on collaboration and continuous improvement. Led the NMD Planning Division to restructure 27 FTEs, improving and standardizing training, evaluation, and collaboration, resulting in a 66% increase in “ready now” leaders and a more productive team.CROSS-FUNCTIONAL COLLABORATION: Unites diverse teams to achieve shared goals and integrate complex projects. Selected by NMG Senior Leadership to lead Planning and Merchant teams and collaborate with IBM, Oracle, and Deloitte on the NMG One initiative, merging online and store businesses from three entities into one—the largest and most innovative transformation in Neiman Marcus Group’s history.DATA ANALYSIS: Leverage data-driven insights to guide strategies. Led analysis across six applications, ensuring accuracy and integrity, creating an organizational scorecard with six new KPIs, five of which improved by up to 10%, contributing to a $22M revenue increase.I am passionate about driving innovative solutions and look forward to applying my expertise to new challenges.Alan Miano(214)-532-5273alan.miano@yahoo.comwww.linkedin.com/in/alan-miano/#opentowork, #jobseeker, #jobsearch
Tca Team
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Director - Strategic InitiativesTca Team Oct 2024 - PresentAs a liaison between the executive leadership and ownership team, I provide strategic insights that inform key business decisions; including HR activities associated with benefit plans that enhance our company’s culture and employee satisfaction. Through my commitment to cross-functional excellence, I will help ensure TCA Team for sustainable growth and operational success.
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Business ConsultingMiano Services Llc May 2024 - Sep 2024Leveraging vast experience to lead business and operational processes, while also establishing forecasting and analytical best practices.
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Business Owner / OperatorMiano Ventures Inc. Dba Petbar Oct 2020 - May 2024One of the initial three franchisees of petbar, an up-and-coming national brand that offers concierge-level pet grooming and bathing services backed by state-of-the-art equipment and premium products.I successfully led end-to-end HR processes and employee administration, more than doubling our team size from 4 to 9 members within two years. Alongside this, I established and nurtured key relationships with local businesses, schools, and charitable organizations through active involvement with the McKinney Chamber of Commerce. Our outstanding community engagement, combined with a dedicated and cohesive staff, earned us the title of “Best Groomer in McKinney” by the Star Reader’s Choice Awards in 2023.In addition, I strategically developed and expanded our customer base by 33%, reaching over 1,000 clients without increasing spending, through targeted marketing and extensive community outreach. This effort, coupled with optimized scheduling operations and exceptional store experiences, led to a 38% increase in revenue and break-even profit in our second year of operation. I also managed the construction and opening of a new store, overseeing lease negotiations, contractor management, and equipment sourcing, ultimately delivering the project 10% under budget and within the set timeline, showcasing strong project management and operational execution skills.
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Director - Neiman Marcus Retail Experience & AnalysisNeiman Marcus Group Dec 2016 - Jul 2020Dallas, TexasI headed the ideation of, and championed initiatives by leveraging cross-organization and historic experience and knowledge that ultimately resulted in minimized risk, increased retail performance, and improved overall retail experience for customers and stores, by continuously enhancing multi-functional communication of data analysis and trends. I led data analysis and interpretation efforts across 6 disparate applications owned by Merchandise Planning, Finance & Accounting, Marketing, Human Resources – Compensation, and Store Operations to validate data accuracy and integrity resulting in metrics feeding 6 organization-wide KPIs for the new scorecard. In addition, I led collaboration efforts among the corporate Store Retail team to create, track, and communicate NM Store's scorecard containing these 6 key business metrics; 5 of 6 metrics experienced year-to-date improvement of up to 10%, contributing to + $ 22M over Revenue plan (pre-Covid).I led continuous collaboration efforts among 43 store leaders to course correct at times when goals were at risk of being missed by helping to discover and share organizational and global best practices such as marketing and sales events, store/region-wide advertisement pushes, and sales associate to customer direct communications about promotions to generate traffic and revenue. I was selected by the President of Stores to liaise as an executive on the cross-functional committee tasked with increasing day-to-day Holiday revenue and promo plans by devising a strategy to track and surface opportunities while minimizing risks; achieved 102% revenue plan for the Holiday period and avoided profit pitfalls by creating exclusive promos while selectively matching competitor reductions.Lastly, I owned the NM Store Traffic stand-alone application and metrics created content, and supervised education web conferences for 200+ store leaders to enhance the use and adoption of new reporting applications across 43 stores. -
Director & Business Lead - Merchant & Planning, Nmg OneNeiman Marcus Group Nov 2013 - Nov 2016DallasI was selected by NMG C-Suite Leadership Team to lead the Planning and Merchant team(s) and partner with 3 consulting companies through the NMG One initiative – merging the on-line and store businesses from three separate operating entities into one. I led and coordinated design, build, test, and implementation for multiple cross-functional groups in the organization by improving and streamlining strategic decision-making processes that kept work scope focused.I created and led organization-wide change management and communication efforts to bridge the gap between NMG One project management team and the Planning and Merchandising teams by facilitating a collective understanding of requirements. I also devised a plan to maintain continuity during the project to allow functional groups to successfully achieve their NMG One transition objectives and handle day-to-day operational demands by coordinating baseline support assistance to infrastructure teams.My team strategically delivered an omnichannel experience to our customers and NMG users by establishing new hierarchies, re-engineering processes, and enhancing reporting that touched all aspects of the business through common applications. In addition, I directed the staff of 8 NM associates and partners with consulting teams from IBM, Oracle, and Deloitte in the design, build, test, completion, implementation, and support of Phases 2-4, which impacted 7 key end-to-end business processes. I (my team) delivered the Phase 1 project (design, build, implement Merchandise Financial Application) across NMG on time, with superior results by effectively managing cross-cultural and cross-organizational teams with different views to work towards one solution for all. We enhanced customer experience by: creating a more seamless shopping experience between store and on-line, improved product placement, product sizing, and expanded offerings in stores (added drop ship capabilities).
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Director - Planning / Analysis Neiman Marcus DirectNeiman Marcus Jun 2007 - Nov 2013I led merchant planning, forecasting, analytics, and established standards of excellence for the planning team through best practices, and directed a staff of 5 Managers, 1 System Admin, and 21 Senior Merchandise Planners. Moreover, I helped drive $1B in revenue and 63% revenue growth during my tenure by successfully improving business processes, collaboration, and long-term, yet agile goal setting while coaching Merchants and leading the planning team to push their business beyond current trends. I delivered accurate forecasts regularly through the command of current and older systems, leveraging data mining techniques, vast knowledge of the promotional calendar, and deep-dive analytics leading the growth direction of products and merchandise categories. I streamlined the monthly financial projection process by reducing 33% of the standing meetings while expediting the month-end final forecast by 2 days; enabled more efficient and focused monthly meetings, better visibility to vastly changing businesses, and timelier decisions towards maximizing opportunities and minimizing risks.I was a key member in leading the restructured Planning Division so that 21 Senior Merchandise Planners became direct reports to Managers, updated and improved training, evaluation program, and division meeting cadences, collaboration, and accountability. This ultimately resulted in a 66% increase in “ready now” leaders and an overall stronger and more productive team.
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Manager Merchandise Planning - Ladies Shoes / HandbagsNeiman Marcus Group Oct 2003 - Jun 2007I supported 2 Divisional Merchandise Managers and led the staff of 5 Senior Merchandise Planners across 3 Divisions (Women's Accessories). Across my 2 year tenure, we supported 25% revenue growth ($453M to $566M) and 29% gross margin growth ($211M to $272M) for 38 locations; this represented the largest number of direct reports and volume amongst peers in the Merchandise Planning division. I planned, and helped launch sales/inventory control initiatives for all stores, and led the team in analyzing consumer buying trends and ad-hoc reporting to predict inventory needs while avoiding shortages and/or overages to ensure margin goals were attained. Also, I improved employee performance by training, mentoring, and continuously evaluating progress resulting in 80% of the team being prepared and promoted to management positions.
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Buyer - Ermenegildo Zegna Clothing / Luxury And Private Label SportswearNeiman Marcus Group Sep 1995 - Oct 2003I drove the largest and most profitable clothing brand from $13M to $30M across 5 years; an 18% average annual revenue growth rate (2.5 times the division average). Achieved revenue target and improved Gross Margin Rate 250 basis points (48.8% to 51.3%) through revamped Private Label Sportswear program.
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Department Manager Leisure Sportswear | Men'S Furnishing'S & ShoesNeiman Marcus Group Oct 1992 - Sep 1995Las Vegas, Nevada, United StatesI led and motivated an aggressive and diversified sales staff to drive sales performance beyond goals while meeting and surpassing customer service standards. Additionally, I collaborated with the visual merchandising team to ensure compliance with company standards, while also analyzing sales data to identify growth opportunities and report to senior store management and corporate merchants.
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Executive Training Class | Assistant Buyer Men'S Sartorial And Private Label ClothingNeiman Marcus Group Oct 1989 - Oct 1992Dallas, Texas, United StatesI successfully transitioned from the Executive Training Class to Assistant Buyer in the Men's Division where I supported my buyer in achieving sales and gross margin goals by managing day-to-day operations and maintaining strong vendor relationships. Furthermore, I leveraged and enhanced reporting to identify trends, monitor inventory levels, and analyze sales data to ensure we were maximizing opportunities and minimizing risks across stores and vendors.
Alan Miano Education Details
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Marketing With A Minor In Retail
Frequently Asked Questions about Alan Miano
What company does Alan Miano work for?
Alan Miano works for Tca Team
What is Alan Miano's role at the current company?
Alan Miano's current role is Director Strategic Business Planning | Inventory & Supply Chain Optimization | Omnichannel | Cross-Functional Team Leadership | Project Management | Data Analytics | I transform business potential into lasting success.
What schools did Alan Miano attend?
Alan Miano attended Texas A&m University.
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Alan Miano
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