Alan Monk Email & Phone Number

I am Alan Monk and I am an experienced Salesforce administrator with a focus on continually upskilling in my own time via trailhead.I have Supported 4 Salesforce orgs with a combined total of Approximately 5000 internal & external community users.Requirements gathering and documenting processes.Configured page layouts, workflows, document templates, record types, & data fields.Implemented & maintained reports and dashboards.Created custom objects, fields, and triggers.Process Builder FlowsManaged multiple sandbox environments.Reports, dashboards, data import & export (Dataloader, Workbench & Demandtools)Profiles, permissions & rolesService ConsoleSales ConsoleCommunitiesPardotiContactSupport and provide recommendations to senior stake holders tailoring Salesforce.com to meet agile business needs.Cleansed duplicate data and defined dupe blocking parameters to maintain data integrity.Analysed current processes and made recommendations for automated notifications defining and documenting requirements. Managing requirements at the project level to help fulfill business needs.Implemented and maintain several SFDC packages including Payonomy, Fieldtrip, Marketing Automation for Salesforce (dot Mailer) & Chatter Blacklist.

Listed skills include Technical Support, User Acceptance Testing, Change Management, Pl/Sql, and 35 others.