Alan Parr Email & Phone Number

Cheshire, England, United Kingdom

Newcastle Under Lyme

Rotherham

Building a new EE campaign from the beginning up to 45 FTE in the space of 3 months which involved building a strong relationship with EE stake holders as well as the key figureheads within Parseq. I was responsible for every aspect of the campaign from agent and manager coaching and development, recruitment, finance, data dialer management and commission schemes.I built the campaign on a strong set of core values to make sure that the customer experience always came first. This allowed us to deliver the best quality assurance results across all of the EE outsource partners within the first 6 weeks. We continued to maintain and build on these excellent figures whilst improving the sales per hour metric week on week.

Building and running high performing target driven teams that delivered up to £200,000 GP per month. Most recently I was chosen as an outsource manager due to my experience and knowledge where I delivered exceptional results with inexperienced agents. I was given full operational responsibility and controlled dialling strategy, training and commission schemes.I designed the sales philosophy that was rolled out across the whole business which resulted in a 25% uplift in conversion across all campaigns both inbound and outbound. This also won me the sales leader of the year award which resulted in an all-expenses paid trip to Las Vegas,3.5 years as an inbound manager and 9 months as an outbound manager building and running trial campaigns. We were targeted on conversion, margin and GP per day and every month my team excelled and over achieved due to my excellent coaching and development skills.

Stoke-On-Trent, United Kingdom

Contacting customers who had given their notice on their contract and influencing their decision to stay. We were targeted on conversion, margin and total GP and I excelled every month I was there. The key to success was building rapport with customers by matching pace and tone and relating to them as well as using excellent negotiation techniques.

Newcastle-Under-Lyme

I worked many campaigns for the business from acquiring new customers by cross selling them onto different networks as well as upgrading customers on their existing network. Building great customer relationships and negotiation were key to my success. I consistently stretched my performance and was the most successful agent in the business.

Newmarket

Myself and a friend from university wrote a business plan and pitched it to investors to set up our own online poker room. We did not have the budget of the big online poker businesses and I was responsible for recruiting players via guerrilla marketing. I targeted the student market initially as they were time rich via running poker festivals at universities. I also developed relationships with affiliates through contacts within the poker circuit.

Mathematics And Finance Bsc Hons

Education record

Bachelor Of Science (Bsc)