Alan Passacquale Email & Phone Number

Toronto, Ontario, Canada

Amsterdam, North Holland, Netherlands

Amsterdam Area, Netherlands

Netherlands

Backyard Lifestyles is a privately owned Canadian company that offers great brand name products from all over the globe. We supply into many different channels of distribution...primarily retail, and incentive reward programs. Our objective is to offer our business partners and customers the best assortment of products along with facilitating flow of goods from manufacturer to consumer in a timely manner, and most importantly extensive level of customer service.

Amsterdam Area, Netherlands

Liaising between guests and partners to resolve medium to high complexity issues via phone and email on various topics such as: modifications, cancellations or confirmation of reservations, special requests, easy complaints, etc.Providing accurate, valid, and complete information by using the right tools, methods, and processes.Ensuring a high level of customer service and a positive guest experienceSupporting my colleagues with peer learning, and being open to feedback from… Show more Liaising between guests and partners to resolve medium to high complexity issues via phone and email on various topics such as: modifications, cancellations or confirmation of reservations, special requests, easy complaints, etc.Providing accurate, valid, and complete information by using the right tools, methods, and processes.Ensuring a high level of customer service and a positive guest experienceSupporting my colleagues with peer learning, and being open to feedback from othersPositively participating in company events, and in weekly team meetings.Taking part in new projects and tests that we may need your help with.Promoting the Booking.com culture. Show less

Amsterdam Area, Netherlands

Providing exceptional customer service in a non scripted world to get customers back to streaming.Ability to be creative and think quickly in order solve problems.Working in a fast paced and high performance work environment.Give and receive feedback with team mates and supervisor regularly.