Senior Director Client Services
Current
Aug 2022 - Present
AeroLeads people directory · profile
Alan P. Email & Phone Number
Experienced Leader in Technology, Sales & Service | Champion for Inclusion, Diversity, Equity & Belonging | Driving Innovation and Excellence Across Teams
at
ADP
2 work emails found
@adp.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Experienced Leader in Technology, Sales & Service | Champion for Inclusion, Diversity, Equity & Belonging | Driving Innovation and Excellence Across Teams
Location
United States, United States, United States
Company size
Who is Alan P.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Alan P. is listed as Experienced Leader in Technology, Sales & Service | Champion for Inclusion, Diversity, Equity & Belonging | Driving Innovation and Excellence Across Teams at ADP, a company with 10 employees, based in United States, United States, United States. AeroLeads shows a work email signal at adp.com and a matched LinkedIn profile for Alan P..
Alan P. previously worked as Senior Director Client Services at Adp and Vice President of Engineering and Automation at Adp. Alan P. holds Master Of Business Administration - Mba, Business Administration And Management, General from Strayer University.
Company email context
Email format at ADP
This section adds company-level context without repeating Alan P.'s masked contact details.
*@adp.com
74% confidence
AeroLeads found 2 current-domain work email signals for Alan P.. Compare company email patterns before reaching out.
Profile bio
About Alan P.
As a seasoned leader in client services and process automation, I specialize in driving innovation, enhancing customer quality, and building high-performing teams that deliver exceptional results. My experience includes implementing AI-driven solutions, scaling robotic process automation (RPA) programs, and leading large-scale agile transformations to optimize operations and elevate associate engagement.*Some highlights of my career include:Achieving the best-ever customer quality results in my region, while enhancing the client experience and operational performance.Expanding RPA programs to streamline operations, eliminate manual work, and achieve automation goals.Delivering significant ROI through process optimization for payroll, HR, and compliance.Managing seamless client transitions by leveraging data-driven solutions, including data lakes, APIs, and OCR technology.- Developing tools like the Salesforce Coaching Dashboard to improve team performance and operational insights.*I’m passionate about leveraging technology and collaboration to solve complex challenges, enhance associate engagement, and set new benchmarks for customer quality and success. By aligning people, processes, and technology, we’re not just meeting goals—we’re setting new standards for excellence.”
Listed skills include Leadership, Project Management, Team Leadership, Program Management, and 46 others.
Current workplace
Alan P.'s current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Alan P. work experience
A career timeline built from the work history available for this profile.
Vice President Of Engineering And Automation
During my time in this role, I led a wonderful team of developers, engineers, and controllers who worked together to rethink and improve existing processes. Our goal was to reduce manual work and implement automated solutions for both customer and employee journeys.One significant achievement was spearheading the transition from a project waterfall.
Mar 2019 - Aug 2022
Sales Director
I led a team of over 1,000 sales and service associates across five states, helping the region achieve top performance in revenue, productivity, and customer satisfaction.I implemented strategies to reduce operating costs, eliminate process inefficiencies, and increase annual revenue to over $40 million while improving the customer experience by bridging.
Jun 2016 - Dec 2018
Associate Director Of Strategy And Process Improvement
Owned the project portfolio for >500 call center improvement projects focused on automating repetitive functions, improving employee tools, and increasing revenue growth that resulted in >$50M in efficiency gains and elimination of 130K service calls.Developed and launched “Rep Guidance”, an application that created sales decision trees and automated.
Oct 2013 - Jun 2016
Manager Of Employee Experience And Analytics
Orchestrated and owned the project portfolio and roadmap for >100 regional and national projects.Analyzed service and sales data to pinpoint opportunities and influence program roadmap and strategy.Introduced a performance management dashboard and scorecard that analyzed structured and unstructured data to provide strategic next steps for key stakeholders.
Oct 2011 - Oct 2013
Social Media Strategy Analyst
Within 6 months, led the startup of Verizon's social media support program from idea to implementation including all tactical and technical components. Developed and implemented social media response strategies to increase digital engagement with customers. Recruited top talent, developed team mission and success metrics, and implemented processes and.
Mar 2011 - Oct 2011
Senior Business Process Analyst
Served as project lead for Fios Digital Voice deployment in 13 states for 7 million customers. Responsible for analyzing data, forecast modeling, identifying trends, reporting out on results by creating dashboards, and using multiple communication strategies to update all levels of leadership.Achieved >$3M in savings by creating and delivering personalized.
Apr 2009 - Mar 2011
Contact Center Specialist
Gained invaluable experience by working on the frontlines to help customers with troubleshooting and general support in a fast-paced call center. Learned the value of teamwork and collaboration to take care of my peers and my customers. The time in this role taught me to always seek to first meet and then exceed expectations.
Mar 2006 - May 2009
Team & coworkers
Colleagues at ADP
Other employees you can reach at adp.com. View company contacts for 10 employees →
JS
Jeswin Samuel
Colleague at Adp
Melbourne, Victoria, Australia, Australia
View →
HS
Heather Sundell
Colleague at Adp
Baltimore City County, Maryland, United States, United States
View →
MB
Marian Barrett
Colleague at Adp
San Jose, California, United States, United States
View →
SB
Sairaj Budige
Colleague at Adp
Hyderabad, Telangana, India, India
View →
CC
Chris Caton, Mba, Pmp, Csm
Colleague at Adp
Jacksonville, Florida, United States, United States
View →
AF
Ana Flávia Tosta Daversi
Colleague at Adp
São Paulo, São Paulo, Brazil, Brazil
View →
SM
Samantha Mbulawa
Colleague at Adp
City Of Cape Town, Western Cape, South Africa, South Africa
View →
NK
Nas K.
Colleague at Adp
United States, United States
View →
JK
Janhavi Koli
Colleague at Adp
Mumbai, Maharashtra, India, India
View →
SD
Stefane Donald
Colleague at Adp
Fairport, New York, United States, United States
View →
Jeswin Samuel
Colleague at Adp
Melbourne, Victoria, Australia, Australia
View →
HS
Heather Sundell
Colleague at Adp
Baltimore City County, Maryland, United States, United States
View →
MB
Marian Barrett
Colleague at Adp
San Jose, California, United States, United States
View →
SB
Sairaj Budige
Colleague at Adp
Hyderabad, Telangana, India, India
View →
CC
Chris Caton, Mba, Pmp, Csm
Colleague at Adp
Jacksonville, Florida, United States, United States
View →
AF
Ana Flávia Tosta Daversi
Colleague at Adp
São Paulo, São Paulo, Brazil, Brazil
View →
SM
Samantha Mbulawa
Colleague at Adp
City Of Cape Town, Western Cape, South Africa, South Africa
View →
NK
Nas K.
Colleague at Adp
United States, United States
View →
JK
Janhavi Koli
Colleague at Adp
Mumbai, Maharashtra, India, India
View →
SD
Stefane Donald
Colleague at Adp
Fairport, New York, United States, United States
View →
2 education records
Alan P. education
Master Of Business Administration - Mba, Business Administration And Management, General
Strayer University
Bachelor Of Science - Bs, Computer Systems Networking And Telecommunications
Strayer University
FAQ
Frequently asked questions about Alan P.
Quick answers generated from the profile data available on this page.
What company does Alan P. work for?
Alan P. works for ADP.
What is Alan P.'s role at ADP?
Alan P. is listed as Experienced Leader in Technology, Sales & Service | Champion for Inclusion, Diversity, Equity & Belonging | Driving Innovation and Excellence Across Teams at ADP.
What is Alan P.'s email address?
AeroLeads has found 2 work email signals at @adp.com for Alan P. at ADP.
Where is Alan P. based?
Alan P. is based in United States, United States, United States while working with ADP.
What companies has Alan P. worked for?
Alan P. has worked for Adp and Verizon.
Who are Alan P.'s colleagues at ADP?
Alan P.'s colleagues at ADP include Jeswin Samuel, Heather Sundell, Marian Barrett, Sairaj Budige, and Chris Caton, Mba, Pmp, Csm.
How can I contact Alan P.?
You can use AeroLeads to view verified contact signals for Alan P. at ADP, including work email, phone, and LinkedIn data when available.
What schools did Alan P. attend?
Alan P. holds Master Of Business Administration - Mba, Business Administration And Management, General from Strayer University.
What skills is Alan P. known for?
Alan P. is listed with skills including Leadership, Project Management, Team Leadership, Program Management, Business Analysis, Customer Service, Management, and Strategic Planning.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial