A senior manager experienced in establishing strategic agendas in both membership and regulatory organisations, and operating within a results-oriented, commercially aware environment with clear frameworks, strategies and aims. Key skills include business process analysis, governance, financial control and improving/enhancing organisational efficiency through the effective management of change. Adept at building relationships with both internal and external stakeholders, and maintaining relationships with senior managers and office holders. Significant experience in leading and motivating staff, raising standards and encouraging continuous improvement and commitment. Responsible for the management of numerous committees and boards, ensuring consistent decision-making and compliance with governance frameworks.