• Pivotal role in bootstrapping developer ecosystem publishing applications to our Linux App Store• Built tutorials, documentation, and blog posts to onboard new developers and social campaigns to promote the platform• Developed and delivered training and workshops to pivotal ISVs• Presented our value proposition at industry conferences• Collaborated with high-profile ISVs to understand their needs and articulate that to the internal teams to drive the platform forward• Delivered the company goal of getting thousands of applications in the storefront• Develop tools and processes to automate ourselves out of existence

• Managed a team of community developers, creating & maintaining core mobile apps for Ubuntu Phone & Tablet • Delivered six mobile applications to internal design specifications and product requirements• Interfaced external community contributors with internal designers, platform devs and stakeholders to deliver new applications• Created and delivered presentations at high-profile industry conferences

• Responsible for releases of flagship default Unity Desktop for millions of Ubuntu desktop users• Performed comprehensive integration testing and quality assurance of all components before release• Onboarded and led a team of new developers

I kicked off the creation of Linux Matters in 2023. I present the show with two other technology experts every two weeks. I felt there was a gap in the market for a positive, lighthearted, upbeat and accessible podcast about all things related to Linux. In every episode, we each pick a topic to discuss and spend a little time sharing our discoveries or what we've been using and learning since least time.

• Managed a team of Developer Advocates responsible for external engagement, documentation, blog and social content• Launched a successful community engagement platform• Represented the organisation at high-profile in-person events

• Managed a global team of Software Engineers on the open-source Telegraf project. • Developed training materials and developer-focused documentation• Created and presented engaging and successful webinars to customers & prospects.

Started and presented the Ubuntu Podcast for 13 years. We discussed technology news, held interviews and discussed Open Source and Ubuntu related news each week. We had different co-presenters over the years, but I was the only main presenter from start to finish. As well as in person and remote recording, we held a number of live shows with in-person audiences in attendance.

• Install and maintain SAP systems on Red Hat Enterprise Linux & Oracle DB• Manage offshore resources to deliver consistent and timely technical solutions• Develop and maintain management tools to streamline deployments• Document processes for rapid deployment of new SAP Systems

• Developed well-documented procedures for SAP system management• Perform complex SAP landscape upgrades• Install and configure Solution Manager• Provide consulting advice to improve existing SAP infrastructure• Remotely administer SAP systems to provide continuous service out-of-hours

• Create a new SAP system landscape from system copies of the production landscape

• Support Microgen customers to ensure continuity of service after contract termination• Perform regular checks and update customers with status updates & reports• Respond to ad-hoc requests from customers to provide technical support during all hours• Develop tools to enable SAP system copies of very large environments• Attend remote data centres to install hardware, diagnose and resolve technical issues

• Managed BASIS support for multiple global systems over three main regions• Identified long-standing configuration errors leading to the resolution of numerous performance and reliability issues• Diagnose and resolve typical complex issues regarding web access, printing & system availability• Perform reliable SAP system copies between geographically remote locations• Provide cover for the BASIS Manager role after the departure of the existing Manager

• Implement open source monitoring solution providing proactive alerting of SAP and related systems availability and performance.• Achieve improved performance across entire tiers (R/3, BW, CRM, SCEM, EBP) of systems• Install new SAP systems and upgrade existing landscapes• Provide consulting and training for permanent staff to ensure a smooth handover of systems• Perform general BASIS duties, including user creation under CUA, transport management across complex landscapes and systems management and tuning• Development of bespoke ABAP & and web solutions to reduce company reliance on Excel

• Provide PC technical support to a large user base spread over three sites in London. (MSDOS, Microsoft Windows 3.11, Microsoft Office, Lotus 123, Novell Netware, Token Ring networking)• Install and configure computers and peripherals (IBM PC, Compaq Portable, Toshiba)

• Architect, procure, install and maintain departmental LAN, printing, email and file server (Novell Netware 3.12)• Create standard system configuration for student computers with limited resources (MSDOS)

• Managed and executed tape changeovers, ensuring data integrity and system reliability. (Data General Mainframe)• Provided technical support to end-users, resolving hardware and software issues promptly to minimize downtime• Oversaw and prioritized print job queues to ensure efficient document production and timely delivery.