Alan Rasmussen work email
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Alan Rasmussen personal email
Alan Rasmussen is a Director of Athletic Timing at Athletic Timing. He possess expertise in customer experience, powerpoint, consulting, insurance, profit and 31 more skills.
Athletic Timing
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Athletic Timing DirectorAthletic Timing Aug 2019 - PresentPortland, Oregon, United StatesDirector of Track & Field and Cross Country timing. We provide the highest quality timing and results experience for all involved.
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Principal OwnerUberthons Jun 2010 - Oct 2022- Created an innovative business and grew it to $234,000 of working capitol - Organized 10 races per year and managed the registration, communication, and training for approx. 100 people per race - Provided timing services for 50 additional races a year with strong collaboration with educational leaders- Donated $50,000 a year to local school groups who volunteered their time at our events
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AnalystFarmers Insurance Apr 2011 - Jun 2015Portland, Oregon Metropolitan Area- Identified and evaluated system trend data and presented to IT to enhance the user experience - Provided weekly defect call driver reports to all Service Point locations so each employee was aware of technical issues the customers were facing prior to them calling in for assistance- Effectively de-escalated 5-10 agent situations per day -
Senior ConsultantFarmers Insurance Nov 2008 - Apr 2011Portland, Oregon Metropolitan Area- Provided daily sample reports to the Quality Assurance team for three different audit transactions in addition to performing regular job responsibilities- Performed 50-75 quality assurance audits a day for five national contact centers which improved quality - Managed the project for contact center's new personal lines auto product - Reduced the number of processing errors made by underwriters by 75%. - Trained 350 underwriters and customer service representatives in accurate transaction processes. -
Trainer/UnderwriterFarmers Insurance Nov 2006 - Nov 2008Portland, Oregon Metropolitan Area- Coached and audited 30 underwriters - Developed training material for existing employees to better navigate the computer systems to help them be more efficient in providing quality customer service experiences- Implemented computer program to improve production by 50% - Gained knowledge to effectively underwrite for multiple contact centers when needed - Recognized by leadership in providing superior customer service -
Store ManagerWalgreens Mar 2005 - Nov 2006Springville, Utah, United States- Trained new and existing employees in all areas of store operations- Designed and implemented a profitable customer program in photo department- Gained effective inventory management skills- Studied for and received nationally recognized pharmacy technician certificate
Alan Rasmussen Skills
Alan Rasmussen Education Details
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Business Administration And Financial Managment
Frequently Asked Questions about Alan Rasmussen
What company does Alan Rasmussen work for?
Alan Rasmussen works for Athletic Timing
What is Alan Rasmussen's role at the current company?
Alan Rasmussen's current role is Director of Athletic Timing.
What is Alan Rasmussen's email address?
Alan Rasmussen's email address is al****@****ons.com
What schools did Alan Rasmussen attend?
Alan Rasmussen attended Brigham Young University.
What skills is Alan Rasmussen known for?
Alan Rasmussen has skills like Customer Experience, Powerpoint, Consulting, Insurance, Profit, Sales, Curriculum Design, System, Marathon, Business Services, Farmers, Store Management.
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