Alan Saenz Email & Phone Number

Nuevo León, Mexico

Monterrey, Nuevo León, México

Managed supplier relationships and B2B sales operations: Strengthened business relationships through CRM, achieving corporate sales objectives.Oversaw logistics for distribution centers (Cedis): Coordinated shipments and inventory, ensuring timely and accurate delivery across multiple locations.Supervised administrative processes, including billing, payroll, SUA (Single Determination System), and ISN (Payroll Tax), ensuring compliance and accuracy.Led internal and operational communication for over 100 employees at Hoteles HI! and 2CAP (GRUPO GARDEA), increasing employee satisfaction by 14% through recognition and engagement campaigns.Achieved cost savings by reducing staffing needs, saving 1 full-time position per branch, and cutting costs by $21,000 MXN monthly, enhancing profitability without compromising quality.Developed the operations manual for the Wastewater Treatment Plant (PRTA), ensuring EHS compliance and optimizing efficiency with technical documentation and staff training.Optimized financial and asset management: Changed suppliers strategically, saving $167,000 MXN monthly and boosting profitability by 11.5% over total revenue.Implemented Food Safety protocols: Ensured HACCP compliance, improved safety, and maintained a 99.8% audit success rate through inspections and staff training.Enhanced Quality Processes: Standardized SOPs and Quality Management Systems (QMS), reducing operational inconsistencies by 15% and improving customer satisfaction.

Monterrey, Nuevo León, México

 Implemented the Integral Merchandise Plan (PMI), which involved developing planograms and optimizing store space for international products, resulting in a 170% increase in sales. Led the company's District Operation, managing a team of 20 Managers representatives and had a more than 600 headcount Operatives dispersed in all national unit brand and improving coordination across multiple locations Developed the Daily Planner Improvement Sheet (DPIS), daily training manuals for the operational team. Supervised and updated the implementation of SOPs, optimizing store operations and achieving significant time and cost savings. Managed relationships with over 30,000 suppliers in Mexico and the U.S., optimizing negotiations and ensuring timely delivery of goods. Led the company's internal and operational communication, managing a team of 53 representatives dispersed in all national unit brand and improving coordination across multiple locations. Implemented improvements in inventory management reports, leveraging digital tools for daily stock monitoring, reducing errors, and optimizing inventory control. Participated in Smart Store Opening Projects, contributing to the implementation smart stores, enhancing operational efficiency in opening times and management processes (including the development of a virtual store). Established Environmental, Health, and Safety (EHS) standards, ensuring compliance with national regulations and reducing workplace incidents by 12% annually through proactive monitoring and training programs in our regions. Developed and enforced Food Safety and Quality Assurance protocols, including compliance with HACCP and ISO 22000 standards, ensuring product safety and maintaining a 99.8% compliance rate during audits. Implemented Quality Management Systems (QMS), introducing standardized processes that improved service quality and reduced operational by 15%, leading to enhanced customer satisfaction and operational efficiency.

Nuevo León, México

 Supervised a team of 45 trainers, 7 Nutrition’s and 7 Managers, enhancing training programs and increasing client retention by 15% through the implementation of innovative methodologies and focused training sessions. Implemented local marketing strategies that boosted memberships by 10% monthly, leveraging community engagement and promotional campaigns. Developed and led continuous training programs for the team, significantly improving their technical skills and customer service standards, resulting in higher client satisfaction. Coordinated team schedules and training plans, optimizing staff availability to meet client demand, ensuring 100% operational coverage during peak hours.  Improved response times by 10%, reducing client waiting periods and enhancing service efficiency, which contributed to a 5% increase in client satisfaction ratings. Streamlined scheduling processes, managing over 100 weekly training sessions across a team of 25 trainers, maximizing resource utilization and minimizing downtime. Led the opening of 3 new gym branches, overseeing all operational aspects, including recruitment, equipment installation, and pre-launch training for staff, ensuring seamless transitions and on-time openings. Managed the logistics of purchasing and selling gym equipment, including negotiating contracts with suppliers, tracking deliveries, and ensuring the equipment met safety and quality standards. Implemented Safety protocols to ensure compliance with gym safety regulations, reducing incidents by 15% and enhancing client and staff safety through regular inspections and training sessions. Oversaw direct recruitment of operational staff, hiring over 50 trainers and administrative personnel, ensuring alignment with company standards and maintaining a low turnover rate.

Nuevo León, México

 Comprehensive Management: Founded and managed S. Studio, a business specializing in marketing, photography, videography, and visual media for corporate and social events. Over the course of 7+ years, successfully completed over 500 projects, generating a total profitability of 4 million MXN. Marketing and Social Media Strategy: Designed and implemented digital marketing strategies that increased the studio's visibility by 30% across social platforms, attracting 20+ new clients monthly. Successfully collaborated with prominent brands such as Palacio de Hierro. Delivered 100% client satisfaction, with 90% client retention through personalized service and innovative content solutions.

Certified Food Safety Manager, Food Technology And Processing, Certificate No: 21955933

Licenciatura, Diseño Gráfico

Ingeniería, Industrial Engineering