● Currently serving as Operations Director for 100 Leased & Tenanted Public Houses throughout Scotland, formulate strategies and implement effective techniques to target new partners, consistently achieve business development objectives and EBITDA growth● Identify and cultivate partner alliances that align and support growth and market expansion; create detailed account plans to track partner progress and achievement to revenue and milestone goals● Recognised for strong commercial awareness, with the ability to identify growth opportunities, identify strategic growth sectors to increase and stabilise turnover● Employ strong communication skills to establish relationships partners and manage Live debt within company targets

● Held operational accountability and sales generation across 30 Tenanted Public Houses across the UK● Demonstrated outstanding skills to secure contracts, built rapport and forged relationships to engender trust ● Applied commercial thinking to build up a strong portfolio of contacts, arranged client meetings and agreed beneficial terms of business with clients● Supported with decision making by collating, analysing and interpreting data to produce forecast reports for management review● Continuously monitor Rent and Trade debt to ensure it kept within company set limits● Worked closely with partners to ensure compliance to contractual purchasing tieKey Achievements:● Developed strong and trusted lines of communication in short period of time which rebuilt and strengthened the relationship between the Company and the customer● Implemented a clear reporting system which was rolled out across the Operational Management team● Re-established payments that had lapsed and increased buy- in revenue

Head football coach for 2001 age group since 2012. Team has shown steady progression and recently won league title which resulted in promotion to first division.

● Led on the development and implementation of the long term preopening marketing strategic plan and priorities, ensured plans met company objectives● Accountable for the training and direct management of the sales team, maximised productivity through ongoing performance monitoring and review; conducted staff 1-2-1s and appraisals, implemented performance improvement plans to enhance staff productivity● Developed customer strategies that targeted customer segments to drive acquisition and retention● First point of contact for all escalated customer complaints and queries, followed up to ensure resolution● Promoted a culture of high-performance to deliver a best-in class proposition for customer service● Continuous monitoring and reporting on department performance against agreed targets, created ongoing quarterly sales plan for sales team to use to deliver results● Collaborated with the Senior Management and Directors of the FFV to ensure the delivery of company objectives

• Purchased Juiced Up in November 2009, an established business which I recognised had further potential.• Developed and implemented a business plan and marketing strategy to ensure ongoing growth and success.• Acquired an excellent working knowledge of all relevant statutory regulations with responsibility for ensuring full compliance therewith

• Responsible for the management of four Scottish five-a-side football centres• Produce a regional sales development plan and work with the management team to develop sales action plans, delegating specific projects to members of the team and monitoring their subsequent completion • Monitoring the weekly income at each venue and identifying opportunities to increase turnout and revenue generation• Implementing a corporate entertainment plan with the aim of retaining previous corporate events business• Create manpower structures for each centre as well as defining clear budget goals for the management team• Chair weekly 1-2-1s to discuss ways of improving key service areas and share best practice.• Recruitment and selection of staff, the provision of training and the management of disciplinary matters in accordance with HR policies and legislation• Work closely with the Senior Management and Directors of the Company building strong lines of communication and shared objectives

• Took over the management of an underachieving site in Paisley that was running at a loss with the remit to turn the site round into a profitable and professional business with subsequent responsibility for the transformation of a second site at Livingston• Developed and implemented business plans for each site and set sales targets for specified forthcoming periods • Identified and maximised opportunities to drive business performance in accordance with specific targets relating to revenues, margins and profitability • Developed and implemented new systems and control procedures to ensure optimum efficiency at all times

• Responsible for the management of four Scottish Leisure centres each consisting of different facilities including health & fitness suites, ten pin bowling, five-a-side football, eleven-a-side football, cricket and bars• Monitoring the weekly income at each venue and identifying opportunities to increase turnout and revenue generation• Producing a regional sales development plan and working with the management team to develop sales action plans