Alan Shorter Email and Phone Number

I have been asked multiple times why I wanted start SoulFire. The answer is really simple. When I would go to the store and look for clothes, I could never really find what I was looking for. I would look for clothes that would convey the message that I wanted to portray, time after time the options available wouldn't fit my personality.

Set appointments with prospective clients and business owners to present and explain legal expense plan options based upon individual needs and goals. Use various computer programs to give regular informational presentations. Prospect new business by following referral generated leads. Build rapport, and provide ongoing support to clients as needed. Recruit, maintain, develop, motivate, grow, and train a team of sales and marketing representatives. Maintain, develop, and organize effective and relevant team trainings.

Grow sales utilizing business-to-business sales strategies. Used multi-line telephone to address customer inquires and set reservations. Achieved individual sales goals and customer service goals. Ensure a positive customer experience through achievement of location sales and revenue goals. Used excel to compile data and generate reports for each days business. Uphold company standards by ensuring cars are presentable to customers. Supported the branch manager by opening/closing the branch and making sure vehicles were clean and ready to be rented.

Accurately collected and reported panel demographics and audience information. Established and maintained long term relationships with 90 randomly selected panel homes across Virginia Beach and Eastern Shore Virginia. Tested, evaluated, installed, and removed data collection equipment. Identified equipment issues and made necessary adjustments to ensure the collection and retrieval of accurate audience data. Maintained a record of proprietary equipment, supplies, and other items. Prioritized, scheduled, and completed all work assignments necessary to meet market and sample commitments, contractual requirements, quality standards, policy and procedural expectations, and other company objectives and personal performance goals. Used negotiation skills to coach, educate and maintain cooperation of each panel member regarding optimum performance results and protecting the integrity of the sample. Worked both independently, and as a member of a team, to interpret data, make assessments, and develop corrective recommendations based on findings.

Provided assistance to technical support engineer Chesapeake, VA s in updating both online and internal troubleshooting software. Provided customer support in adjusting digital point and shoot as well as digital single lens reflex (SLR) cameras to achieve superior photo quality. Evaluated, researched, and provided customer resolutions to various connection issues between Mac or Windows operation systems and Canon cameras. Used computer software to effectively perform over the phone troubleshooting of various cameras and software related issues.

Located past show items, offered additional merchandise matching the item the customer desires to purchase and provided product details as needed. Placed orders for customers and performed necessary customer service tasks as needed. Set up and updated member accounts. Provided information concerning product availability, manufacturer information, and other general information as requested. Maintained individual performance within customer service and quality guidelines. Provided assistance with regular processing of accounts payable transactions to ensure finances were maintained in an effective, up to date, and accurate manner.

Maintained, inspected, serviced and repaired components related to the CH-46E aircraft platform. Tasked with leading teams of two to ten Marines in day-to-day operations and ensuring training of proper maintenance practices, and job proficiency. Charged with ensuring all materials needed were on hand to perform related work requests, while ensuring area was free from material contamination after job completion. Tasked with the supervision of the emergency decontamination team to an acceptable state of readiness.