Alan So

Alan So Email and Phone Number

System team member, Infrastructure Services, ITSC @ The Chinese University of Hong Kong
Hong Kong
Alan So's Location
Hong Kong SAR, Hong Kong
Alan So's Contact Details

Alan So work email

About Alan So

IT Administrator started working in the industry since the early adoption of Internet connectivity at The Chinese University of Hong Kong with 20+ years of experiences. Skilled in Domain Name System (DNS), IT Service Management, System Administration, Networking, and Infrastructure. Enthusiastic and keep learning in latest technology such as cloud-based solution such as ServiceNow and AWS.

Alan So's Current Company Details
The Chinese University of Hong Kong

The Chinese University Of Hong Kong

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System team member, Infrastructure Services, ITSC
Hong Kong
Alan So Work Experience Details
  • The Chinese University Of Hong Kong
    System Team Member, Infrastructure Services, Itsc
    The Chinese University Of Hong Kong
    Hong Kong
  • The Chinese University Of Hong Kong
    System Team Member, Infrastructure Services, Itsc
    The Chinese University Of Hong Kong Jan 2017 - Present
    The Chinese University Of Hong Kong
    - Design, implement, deploy and administer ITSM cloud PaaS/SaaS solution ServiceNow including incident, problem, change, configuration, asset and project management.- Design and implement on cloud provider AWS by implementing an auto-healing docker server deployed using IaC which integrate with ServiceNow Automated Test Framework.- Design and maintain the University DNS/DHCP infrastructure using Infoblox DDI solution.
  • The Chinese University Of Hong Kong
    Architecture And Development Team Member, Infrastructure Division, Itsc
    The Chinese University Of Hong Kong Jul 2009 - Dec 2016
    - Design, build and maintain IT infrastructure such as DNS servers and e-mail servers in the University. - Heavily involved in designing and deploying cloud-based ITSM solution for management of Incident, Problem, Change and Configuration.
  • The Chinese University Of Hong Kong
    Network Team Member, Infrastructure Division, Itsc
    The Chinese University Of Hong Kong Dec 1994 - Jun 2009
    Hong Kong
    - Operate HKNIC for the registration of .hk domain names before HKIRC/HKDNR taking over theresponsibility in 2001.- Design, implement, deploy and maintain various infrastructure and application services such as DNS, forward proxy, load balancing, cable tv broadcasting over network, CDN using free and commercial solutions. Examples are BIND, Squid, NetApp NetCache, F5 load balancers, Vbrick, ChinaCache.
  • Hong Kong Internet Registration Corporation Ltd.
    Consultative And Advisory Panel Member
    Hong Kong Internet Registration Corporation Ltd. Nov 2015 - Present
    To provide advices and suggestions to HKIRC in order to ensure better service provided to the local Internet community

Alan So Skills

Project Management Dns Ip System Administration Networking Infrastructure Architecture It Service Management

Alan So Education Details

Frequently Asked Questions about Alan So

What company does Alan So work for?

Alan So works for The Chinese University Of Hong Kong

What is Alan So's role at the current company?

Alan So's current role is System team member, Infrastructure Services, ITSC.

What is Alan So's email address?

Alan So's email address is al****@****ail.com

What schools did Alan So attend?

Alan So attended The Chinese University Of Hong Kong.

What skills is Alan So known for?

Alan So has skills like Project Management, Dns, Ip, System Administration, Networking, Infrastructure, Architecture, It Service Management.

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