Alan Stephens Email & Phone Number

London, England, Gb

London Area, United Kingdom

• Led a team of engineers to clear and install desk top equipment for 2 floors at Bloomberg in London.• Ensured all equipment met user requirements and conducted thorough testing for functionality.• Successfully completed a 2-month contract with a focus on efficiency and precision.

London, England, United Kingdom

Cantium Solutions provide in profit for a purpose and driving public sector excellence. Cantium is a managed ICT partner, providing bespoke IT services and solutions to the UK public sector and its supply chain. There aim is to support the UK public sector in regaining control of its IT operations by redefining the outsourcing model. My role involved engaging with organisations early in the procurement process, better defining their requirements, and providing expert insights into solutions and strategies to achieve their wider goals.Key Projects. P: Drive Migration to One Drive.The project included the ‘proof of concept’ Organizational Unit structure was in place along with the User and Computer Security Groups. The final tests included making sure the Group Policy Objects were in place and had been successfully tested. Successfully delivered within budget and timeframe. Removeable Media & Bluetooth Security.Successfully delivered within budget and timeframe. The project covered the securing of the End User Computing environment. The migration from Sophos to Defender and the resulting removal of some security controls, GCC require support in implementing EUD interface security. This covered the connecting of Bluetooth input devices (mice, keyboards, headsets etc).Azure AD Password ProtectionThe project involved the Install Azure AD Password Protection DC agent service on all Domain Controllers, this was done on a staged roll out. The implementation of the on-premises azure ad password protection/enabling audit mode was done next along with the Implementation of the customer banned password list which was provided by the customer.

London Area, United Kingdom

Tech Mahindra is an Indian multinational information technology services and consulting company. Tech Mahindra is a US$6.0 billion company with over 148,000 employees across 90 countries. The company was ranked #5 in India's IT firms and overall No. 47 on Fortune India 500 list for 2019. I led the team for the high-profile project USM (Unified Service Management) from Remedy 8.1 to the new Helix monitoring platform. Key Projects. OSS Delivery Project.The OSS delivery – assisted in the monitoring of 22k cell sites, All critical IT infrastructure inhouse and cloud (Priv, AWS, Azure). Service Review Project. Seveal sessions held to tighten and improve relationships with suppliers, driving positive change and challenging outcomes whilst recognising achievements made. This proved to be a very cost saving excercise.Escalation Management Improvement Project.Successfully improved the understanding of issues and applying direction and support to active the right outcome or clarity when needed. Once again this became a very cost effecting excersise.Change Control Process Project.Devised and delivered a more streamlined change control process, across wide number of actives, focus where needed, small change people assume will have no impact or large across business impact risk.

London Area, United Kingdom

Southend-on-Sea City Council is the local authority of the Southend-on-Sea district in Essex, England. It is a unitary authority, having the powers of a non-metropolitan county and district council combined. It is a member of the East of England Local Government Association. It is based at Southend Civic Centre in Southend-on-Sea.As part of the Infrastructure Team, I led several high-profile projects including the 'Always on VPN' implementation, the rollout of a new ‘WIFI’ solution as well as many other pieces of work including 'application packaging and re-platforming' that were in relation to the on-going Device Management Standardization project. I also coordinated the ordering of licenses and hardware as well as engineer involvement including 3rd parties. I also kept the daily update of the ‘kanban board’ which gave me visibility of all the ‘live’ projects as well as forthcoming jobs we had on our work stack across the infrastructure, project, and architecture teams.

London, England, United Kingdom

This is a facility management company that specialised in CAFM/IWMS solutions for total building management. The project manager role was part of their professional team which is responsible for implementation and project management of software working to the ISO processes. My territories of responsibility we’re Canada, Middle East, Northern England, and London. Clients included - Liverpool FC, Scottish Parliament, Aegon, Dexterra, MEN & O2 Arena’s amongst others. This was cut short due to the Covid 19 Pandemic.

London Area, United Kingdom

British multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT servicesHeld key responsibility for delivering projects and contracted packages on time and within budget by using agile/scrum methodology, focusing on attaining business benefit and client’s satisfaction. Managed all aspects of risk management, including identifying project and cross-project risks and dependencies (RAID).

London, England, United Kingdom

Atos is a European multinational information technology (IT) service and consulting company with headquarters in Bezons, France, and offices worldwide. It specialises in hi-tech transactional services, unified communications, cloud, big data and cybersecurity services.Key Projects.Steered high performing teams of technical resources in the delivery of specific solutions to Government based customers, achieving business objectives and benefits realisation. Oversaw effective management of risks, benefits, and rewards surrounding the technical solutions.Formulated 'Transition to Support' checklist that covered every required check’s during new hardware installation, resulting in delivering projects on time and as per customers’ requirements as well including ‘end to end’ implementation process .

London, England, United Kingdom

Ensured the successfully delivery and installation of Siemens, Avaya, and Enterasys telephony systems in line with ISO-9001-2000 quality standard framework. Attended client sites with an engineer to discuss their overall project requirements and deliver timelines.

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London Area, United Kingdom