Alan Stevens Email & Phone Number

Omaha, Ne, Us

Las Vegas, Nevada

Omaha, Nebraska

The challenges and opportunities of a continuously evolving business make leadership at the Apple Store a rewarding career. It’s your job as a Senior Manager to lead the staff and operations of one or more store areas and seek solutions and results that create a high-performing work environment. By reading situations quickly and acting courageously, you are able to build success for the business and promote the Apple brand through unparalleled customer service.As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You’re knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.

Las Vegas, Nevada

• Drive overall store profitability through positive customer interactions• Driving total end to end store sales and solutions by enabling and empowering employees to build profitable customer relationships that serve local market needs and promotes field services brand• Motivates staff to focus on relationship selling, execution of growth strategies, and provide excellent service• Develops employee's business acumen by coaching and inspiring teams to effectively utilize full range of solutions, growth products and strategies to solve customer needs• Builds and sustains sales culture where employees understand skills and behaviors required to deliver business results• Communicates and trains employees on new programs and strategies• Oversees supervisor led employee orientation/on-boarding, training, development, coaching, regular One-on-Ones, work direction, and performance management• Performance manages employees, ensuring clear understanding of expectations for their roleAlso was responsible for over 68,000 square feet of store, as well as helping to achieve budget of 50,000,000 per fiscal year.

• Drive overall store profitability through positive customer interactions• Driving total end to end store sales and solutions by enabling and empowering employees to build profitable customer relationships that serve local market needs and promotes field services brand• Motivates staff to focus on relationship selling, execution of growth strategies, and provide excellent service• Develops employee's business acumen by coaching and inspiring teams to effectively utilize full range of solutions, growth products and strategies to solve customer needs• Builds and sustains sales culture where employees understand skills and behaviors required to deliver business results• Communicates and trains employees on new programs and strategies• Oversees supervisor led employee orientation/on-boarding, training, development, coaching, regular One-on-Ones, work direction, and performance management• Performance manages employees, ensuring clear understanding of expectations for their role.

Responsible for home theater installation, system testing, troubleshooting, running wires and cables, training system users, quality assurance, and customer relations. Responsible for ensuring departmental productivity, staff training and development, scheduling installations, establishing quality standards, and all aspects of customer relations. Also used for District wide training to help further the growth of the company and the people who work within, to design better strategies and conclusion for all scenarios.

Responsible for combat tactics for entire OI division which included 26 personnel.Was direct point of contact for foreign diplomats boarding USS Vincennes.In charge of writing watch schedule for OI Division in port and out to sea.Help with training and preparing fellow recruits in all aspects of Surface and Air Warfare.Was youngest Enlisted Surface Warfare Specialist on board.Qualified as standing Officer of the Deck in foreign countries, was1of 4 qualified enlisted men to do this duty.