Senior Technical Account Manager
Current
Dec 2021 - Present
AeroLeads people directory · profile
Alan Wagoner Email & Phone Number
Senior Technical Account Manager
at
Amazon Web Services (AWS)
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Technical Account Manager
Location
Spring Hill, Tennessee, United States
Who is Alan Wagoner? Overview
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Quick answer
Alan Wagoner is listed as Senior Technical Account Manager at Amazon Web Services (AWS), based in Spring Hill, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Alan Wagoner.
Alan Wagoner previously worked as AWS Cloud Architect & Services Manager at Almuñécar Info and Co-Founder, Spain Relocation Consultant, Writer/Editor at Wagoners Abroad at Wagoners Abroad. Alan Wagoner holds 2 Years Completed, Computer Science from University Of Nevada, Reno.
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Email format at Amazon Web Services (AWS)
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Amazon Web Services (AWS)
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Profile bio
About Alan Wagoner
I'm a person who loves technology and has 20+ years of experience as a Technical Support Engineer. During that time I have delivered outstanding customer experiences in a wide range of environments from startups to Fortune 100 companies. I focus on using technology to improve customer retention and satisfaction while promoting knowledge dissemination across the enterprise. I have an entrepreneurial spirit and have authored multiple books, and started two successful companies (Wagoners Abroad and Almuñécar Info).
Current workplace
Alan Wagoner's current company
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6 roles
Alan Wagoner work experience
A career timeline built from the work history available for this profile.
Aws Cloud Architect & Services Manager
• Work closely with customers, media partners, and 3rd-party service vendors to define, build, and execute solutions that increase customer visibility and brand awareness.• Architect and build solutions on traditional hosting and cloud-based services (AWS/GCP).• IT Advisor for small businesses and individual clients.
Apr 2016 - Sep 2021
Co-Founder, Spain Relocation Consultant, Writer/Editor At Wagoners Abroad
• Established the Wagoners Abroad website growing readership to 26,000+ views.• Consulting with clients to help them actualize their goal of living in Spain. • Through my consultancy, I have achieved a 100% success rate with the projects that I’ve managed (200+ couples/families). • I have also authored two very successful and well-received Ebooks, Live In Spain and Education In Spain.
Aug 2012 - Apr 2016
Solutions Support Engineer
• Provided technical support to premium Retail (SaaS) and Solutions clients.• Handled escalations, ensured SLAs were maintained and boosted customer satisfaction.• Wrote more than 300 Knowledge Base articles to facilitate knowledge transfer/user self-service.• Diagnosed and resolved complex business domain and/or technical problems and business-critical issues that involved multiple areas of the customer's environment.
Jul 2007 - Jul 2012
Advisory Software Engineer
• Provided L2 Technical Support on a variety of products including DirectTalk, WebSphere Voice Server, WebSphere Translation Server, RFID, and Mainframe networking (VTAM). • Designed and built the telephony lab in support of product testing and problem determination.• Collaborated with L3/R&D for product escalation and improved product quality.
Jul 2000 - Jun 2007
Customer Operations International Program Manager
• Established the Support Processes & Procedures used globally for all customers.• Technical Liaison between European and Domestic Operations Teams.
Nov 1999 - Mar 2000
1 education record
Alan Wagoner education
-
University Of Nevada, Reno
FAQ
Frequently asked questions about Alan Wagoner
Quick answers generated from the profile data available on this page.
What company does Alan Wagoner work for?
Alan Wagoner works for Amazon Web Services (AWS).
What is Alan Wagoner's role at Amazon Web Services (AWS)?
Alan Wagoner is listed as Senior Technical Account Manager at Amazon Web Services (AWS).
Where is Alan Wagoner based?
Alan Wagoner is based in Spring Hill, Tennessee, United States while working with Amazon Web Services (AWS).
What companies has Alan Wagoner worked for?
Alan Wagoner has worked for Amazon Web Services (Aws), Almuñécar Info, Wagoners Abroad, Sas, and Ibm.
How can I contact Alan Wagoner?
You can use AeroLeads to view verified contact signals for Alan Wagoner at Amazon Web Services (AWS), including work email, phone, and LinkedIn data when available.
What schools did Alan Wagoner attend?
Alan Wagoner holds 2 Years Completed, Computer Science from University Of Nevada, Reno.
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