Alan Wallace is a Manager - Training Services / Operations. Colleagues describe him as "Alan was a great manager to report to. Some of the qualities that make Alan stand out are being trust worthy, a good listener and a fair player. He always listened to his subordinates' opinion to make the best decision possible and he always considered the best choice possible to guarantee customer's success." and "Alan is a pragmatic,intelligent and commercially focused manager.Able to understand a customers (internal or external) needs and translate that into a focused solution by utilising the resources he has on hand to ensure maximum success for the customer and his own bottom line! I have also had the opportunity of working with Alan on a number of commercially driven activities including contract negotiation and re-negotiation for globally driven agreements where we have been in situations, negotiating at VP level across continents and different time zones, in those situations Alan displays total calm, a key focus and achieves the commercial objectives needed to drive business forward. A great asset and colleague and I would relish the chance of working with Alan again."