Role Overview:In my dual role as an Account Manager and Delivery Director at Zinkworks, I am responsible for managing key client relationships while overseeing the successful delivery of complex projects. My work is centered around driving business growth, ensuring customer satisfaction, and leading cross-functional teams to achieve project goals within scope, time, and budget.Key Responsibilities:Client Relationship Management:Serve as the primary point of contact for clients, understanding their needs, and aligning Zinkworks' offerings to deliver maximum value.Foster strong, long-term relationships with key stakeholders to ensure continued business growth and client satisfaction.Negotiate contracts, manage expectations, and resolve any issues or concerns in a timely manner.Project Delivery Leadership:Oversee the end-to-end delivery of projects, ensuring they meet client requirements, timelines, and quality standards.Coordinate cross-functional teams, including software development, QA, and business analysts, to ensure seamless project execution.Implement best practices in project management, including Agile methodologies, to drive efficiency and innovation in delivery.Strategic Planning and Execution:Work closely with senior leadership to develop and execute account strategies that align with Zinkworks' overall business goals.Identify opportunities for account growth, including upselling and cross-selling Zinkworks' services.Provide regular reports and updates to senior management on account performance and project status.Team Leadership and Development:Mentor and guide team members, fostering a culture of continuous learning and professional development.Lead by example, promoting collaboration, accountability, and a customer-centric approach across all projects.Conduct performance reviews and provide feedback to ensure team members are aligned with company objectives and client expectations.

Over a trans-formative 3-month period, I had the privilege of serving as the Line Manager for both our dynamic Recruitment team and a formidable group of 5 Engineering teams for one of our main clients at Zinkworks.The challenge of leading both the Recruitment and Engineering teams concurrently was an exhilarating opportunity to bridge the gap between talent acquisition and project execution. It not only broadened my skill set but also deepened my understanding of the complexity of our industry.Line Management Responsibilities:I am responsible for overseeing a team of 30 engineers in daily operations, particularly focused on our key client engagements. I conduct regular catch-up calls with each engineer to ensure alignment and progress.Day-to-Day Management: Streamline and manage the daily operations, ensuring optimal performance, productivity, and efficiency.Individual Development: Conduct regular one-on-one meetings with team members, offering guidance, feedback, and support to nurture their professional growth.Career Advancement: Implement career development plans and mentorship programs, resulting in the continuous growth and advancement of team members.Client Relationship: Foster and maintain strong client relations by consistently exceeding expectations and delivering exceptional service.

As a Recruitment Line Manager with a passion for nurturing talent and driving organizational success, I bring experience in managing dynamic teams and delivering exceptional results.👥 Team Leadership: I take pride in leading and inspiring a high-performing team of recruitment professionals. Through effective mentorship, I foster an environment of growth, collaboration, and continuous improvement.🔄 One-on-One Guidance: My commitment to individual development is reflected in the regular one-on-one meetings I conduct with team members. These sessions provide a platform for open dialogue, goal setting, and professional growth.📊 Strategic Collaboration: In my role, I collaborate closely with line managers to understand their talent needs and align recruitment strategies accordingly. My ability to build strong relationships with stakeholders ensures a streamlined recruitment process and successful placements.🔍 Talent Acquisition: I thrive on the challenge of identifying top-tier talent and placing them in roles that not only match their skills but also contribute to the company's overall objectives. My hands-on approach to recruitment ensures the right fit for both candidates and organizations.📈 Performance Metrics: I am results-oriented and have a track record of achieving and exceeding recruitment targets. My focus on data-driven decision-making and key performance indicators drives continuous improvement in the recruitment process.🌐 Industry Insight: Staying current with industry trends and best practices is a priority for me. I leverage this knowledge to keep my team informed and adapt our strategies to the ever-evolving landscape of talent acquisition.I am dedicated to the art and science of recruitment and find immense satisfaction in seeing my team thrive and organizations flourish through effective talent acquisition.

360 recruitment consultant at Zinkworks Athlone. Currently recruiting for Java DevelopersDevOps EngineersKafka Engineers Test Engineer Scrum MastersAt Zinkworks, we provide digital solutions to enable our customers to transform and improve the way they do business. Neueda delivers large-scale, mission critical software projects on a global scale. Services delivered include enterprise integration, legacy system modernisation, data services, right through to complex transformational projects.We have the best talent working side-by-side, nurturing and upskilling those around them. We hire the best people and we hire people with values that align with ours.

During my final year of college, while pursuing my Bachelor of Business Level 8 Honors Degree, I gained valuable practical experience as a General Operative at Caragh Precision. In this role, I was responsible for quality control at the end of the production line, ensuring that all goods met the highest standards before being shipped out. This hands-on experience allowed me to develop a keen eye for detail and a strong commitment to delivering quality results in a fast-paced environment. It was a valuable complement to my academic studies and provided me with a well-rounded skill set in business and quality assurance.

I have had the privilege of continuing my journey with Safety Direct on a part-time basis, contributing as a General Operative. In this role, I play a crucial part within a dynamic team, collaborating effectively to achieve our shared objectives.My responsibilities entail navigating and utilizing the ERP/SAP systems to efficiently and accurately execute our daily tasks. This technology-driven approach allows us to streamline our operations and ensure precision in our processes.Moreover, my role involves close coordination with the dedicated sales team. By maintaining seamless communication and cooperation, we work together to meet sales targets and fulfill customer orders, ensuring that Safety Direct continues to provide top-notch service and products to our valued clientele.

I served as a General Operative within a collaborative team while working in this field. My responsibilities included efficiently utilizing ERP/SAP systems to execute daily tasks. I maintained a close working relationship with the sales team to ensure seamless order fulfillment and sales support.