Alan Watts Email & Phone Number

United States

Helping the independent operators achieve betterment with People, Execution, Sales, Profits, innovation. We will negotiate contracts, leases, succession planning - anything the client needs help with to achieve a better and desired outcome.

In this new venture, I created a B2B Catering business for breakfast and lunch to ensure economics are easy and my daughter can assume all leadership. I used all my combined experience to author a concept, the menu, and set-up all business infrastructure to guarantee sound business success. The business is forecast to produce up to 20K per event and scaled business to deliver on plan.

Denver, Co, Us

Here, I was involved in all operational aspects of restaurant, responsible for people, execution, sales, profits, and innovation. I attended board meetings and traveled to restaurants to develop people to drive results. In this role, I achieved all metrics on a continuous and sustained basis. My passion was transferred to my people by developing and educating teams, ensuring good business practice becomes automatic. I created an infectious and sustainable culture of excitement and infused pride and a clear Guest commitment. I celebrated achievement of individual and team accomplishments, building dedication to improving competencies that drove success and I created guidelines and the framework for sustainable success. My forte in setting sensible expectations drove business and I developed and delivered a solid plan. This plan propelled us to #1 in Guest service scores with continuous company record setting. I reduced ticket times to the lowest levels in company history through ergonomic flows and cross training. Ticket times were juxtaposed with the highest quality scores in company history. I always created an understanding in kitchen teams that food is art but must be done quickly. I created the concept of “masterpieces now” by actually setting the food down right and fast, demonstrating physical behaviors needed throughout the process. A few of the statistics at Smashburger include: • 65% of managers were promoted from within for all company and Franchise locations.• 75% of multi-unit people were promoted from within.• Reversed YoY sales trends by more than 16%.• Reduced D&C to 4% from 19%.• Increased check by 45%.

Atlanta, Georgia, Us

In this role, my responsibilities included all phases of operations, Sales, Profit, Health Scores, People Development, Hiring, Training and Retention, and Marketing. All VPs reported to me, and the enterprise grew from 16 to 70 restaurants and were acquired by Venture Capital. A heavy focus of mine was interfacing and strategizing with the Board while opening all sites, including hiring and training of local teams. I helped develop a catering program bringing in $5k per event for clients such as Auburn University. I also served as a leader in the community with Police, fire fighters, and regional food banks and raised 10’s of 1000’s of dollars annually.

Houston, Texas, Us

In this long-term role, I oversaw 62 restaurants generating $90M in sales. I was chosen by the Board to oversee 50% of domestic operations, 50% franchise domestic operations and all of International. Through LRM activities, community involvement, creating relationships with heads of programs, festivals and catering, I created a significant and measurable impact on Fuddruckers side of the business: of 6% gain, 40% of this was attributable to my team's efforts. Part of my role was to re-negotiated leases and select sites that allowed phenomenal growth of 300 restaurants in 3 years.

Houston, Tx, Us

Responsible for operations of 15 different concepts simultaneously. These formats ranged from black tie catered events for the University President with local political leaders, to cafeterias, to athletic department menu planning to fast food. Some of these included Pizza Hut, Taco Bell, Whataburger, and Pasta House. Increased sales and profits to record levels within 7 monthsCreated daily menus for a 3 day-parts Grew sales and profits throughout conceptsCreated excellent relationships with the student body and incorporated some of their menu ideas into our menus.

I was responsible for the overall operational and financial performance of the Houston and Louisiana markets. These markets produced aggregate sales volumes of about $17m. Won President's award for operational performanceMarket was always in the top tier regarding sales, profits and quality assurance

Business/Commerce, General

Business/Commerce, General