Alan Williams
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Alan Williams Email & Phone Number

Senior Technical Writer with 10+ years of experience
Location: Waterloo, Ontario, Canada 12 work roles 2 schools
1 work email found @grommit.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

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Role
Senior Technical Writer with 10+ years of experience
Location
Waterloo, Ontario, Canada

Who is Alan Williams? Overview

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Alan Williams is listed as Senior Technical Writer with 10+ years of experience based in Waterloo, Ontario, Canada. AeroLeads shows a work email signal at grommit.com and a matched LinkedIn profile for Alan Williams.

Alan Williams previously worked as Technical Writer II at Blackberry and Information Engineering Technical Writer at Ncr Canada Corp.. Alan Williams holds Ma, Translation from University Of Ottawa.

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*@grommit.com
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Profile bio

About Alan Williams

• 20+ years technical writing and communications experience in IT software and hardware, telecommunications, and manufacturing sectors.• 5+ years experience in teaching English as Second Language (ESL)• Excellent written and verbal communication skills, through studying translation, learning new languages and teaching English as a Second Language (ESL).• Quadrilingual: fluently bilingual in written and spoken English and French; beginner level in spoken German and Mandarin.• Extensive experience working across functional teams.• Certified Member of Association of Translators and Interpreters of Saskatchewan (ATIS) OBJECTIVE: I would like to secure a position as a Senior Technical Writer or Editor in IT (software or hardware), transportation, manufacturing or other industries with room for advancement based on performance. Also, I thoroughly enjoyed my time teaching, and in the future, I would like to move into some combination of a Technical Writer / Training role.Some fun facts about me: • I’ve lived and worked in five countries (Canada, USA, Germany, France and China), and I’ve been initiated into the different cultures by learning the languages. This also shows that I can easily adapt to new situations. • I love skydiving and it is by far the most thrilling and stunning activity in which I’ve ever participated. Bungee jumping would be second.• Studying in translation and learning new languages have helped me to develop terrific writing and speaking skills in English. • I learned German in a year, and I picked up the basics of Mandarin Chinese during my time in Beijing.• I’ve donated blood or plasma over 120 times through Canadian Blood Services.

Listed skills include Technical Writing, Translation, Technical Documentation, Editing, and 23 others.

12 roles

Alan Williams work experience

A career timeline built from the work history available for this profile.

Technical Writer Ii

Waterloo, Ontario, Canada

  • Collaborated with software developers, testers, other technical writers and customer-support technicians to produce end-user documentation, in both HTML and PDF formats, using the Adobe Experience Manager (AEM).
  • Responded in a timely manner to Documentation issues raised in Atlassian Jira.
  • Performed proofreads and peer reviews for documentation produced by other writers on our team.
  • Participated in reviewing localized versions of our product guides.Visit: www.blackberry.com and docs.blackberry.com
May 2022 - Feb 2024

Information Engineering Technical Writer

Ncr Canada Corp.

Waterloo, Ontario

  • Collaborated with software developers, testers, and business analysts to produce end-user documentation, including user manuals and online HTML help.
  • Through a multi-step process, published 20+ user manuals to support major releases of our software every three to six months.
  • On a regular basis and in extremely short time frames, updated the Release Bulletins for customer software fixes.
  • Coordinated the translation process for online help files.
  • Regularly contributed new procedures to our New Writer’s Handbook.Visit: www.ncr.com
Jun 2017 - Feb 2022

Technical Writer / Illustrator

Woodbridge, ON

  • Worked directly with engineers, designers and assembly teams to produce Machine Operation manuals for custom-built equipment used in our global manufacturing plants.
  • Produced user manuals in MS Word; used SolidWorks to produce drawings and Bills of Materials.
  • Supported 20+ engineers and proactively gathered information for documentation projects.Visit: www.litens.com/
Sep 2015 - Jun 2017

Communications Specialist

Toronto, Canada Area

  • Interacted daily with directors and project leads to keep apprised of information that must be communicated to employees.
  • Wrote and distributed bilingual messages for network outages and maintenance.
  • Created internal communication plans and schedules with project leads for ongoing IT projects.
  • Maintained and posted articles to the IT group website; edited technical communications for the Help Desk team.
  • Coordinated translation requests with external vendor.
  • Created and coordinated with HR on employee communications. Visit: www.lafargeholcim.com/
Mar 2015 - Sep 2015

Senior Technical Writer

Toronto, ON

  • Worked directly with software engineers and business analysts to document, for internal users, previously undocumented legacy software projects.Visit: www.dacgroup.com
Feb 2014 - Oct 2014

Technical Writer

Regina, SK

  • Collaborated with engineers, designers and the marketing group to produce Operator, Service and Parts manuals for specialized, custom-built equipment.
  • Produced user manuals and templates in Adobe FrameMaker 11.
  • Supported 20+ engineers and proactively gathered information for documentation projects.
  • Planned, researched, organized, wrote, edited and reviewed the documentation, all according to tight schedules.
  • Produced documentation in hard and soft copy.
  • Interacted on a daily basis with engineering and assembly teams. Visit: www.brandt.ca
Oct 2012 - Jan 2014

Technical Editor

Beijing (PRC)

  • Sigma Kudos is a technical-documentation outsourcing company headquartered in Sweden.
  • Provided superior English-language editing services to a group of 15 technical writers located in Beijing, Hungary and Sweden, in the area of mobile telecommunications.
  • Taught an introductory course in Technical Writing at Peking University.Visit: www.sigmatechnology.se
Sep 2011 - Jul 2012

Professor - Esl

University Of The Chinese Academy Of Sciences

Beijing (PRC)

  • Applied my education and work experience in courses that helped graduate-level Chinese students to improve their writing, speaking and presentation skills in English.
  • Taught courses that helped MBA students to better express themselves in English in business situations. Visit: http://english.ucas.ac.cn/
Mar 2007 - Jul 2012

Student

Education

Regina, SK

I returned to my home in Canada to prepare for my teaching experience in China. During this time, my main occupation was to complete a 6-month course -- Teach English to Speakers of Other Languages (TESOL) -- through Global English, based in Exeter, UK. I also worked at a few odd jobs for friends.Visit: http://www.global-english.com/

Jul 2005 - Feb 2007

Senior Technical Writer

Menlo Park, CA (USA)

In December 2000, Sun Microsystems acquired Cobalt Networks. I was a Senior Technical Writer for the x86 Server products at Cobalt and Sun.Visit: www.sun.com

Dec 2000 - Apr 2005

Senior Technical Writer

Mountain View, CA (USA)

I was one of the Technical Writers for Cobalt Networks internet server products. I joined in July 1999, as employee #108.:-)

Jul 1999 - Dec 2000

Technical Writer

Ottawa, ON

I was a Technical Writer at Nortel Networks under manager Carol van der Voort (group X753) and director Eric Bennison; our group produced user documentation for Bell Canada.

Apr 1995 - Jul 1999
2 education records

Alan Williams education

Ma, Translation

I earned an MA in Applied Linguistics (Translation) in October 1992; I attended the School of Translation and Interpretation (STI).

Ba, French

I earned a BA in French in May 1989; I was registered through Campion College, one of the federated colleges at the University of Regina.

FAQ

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What is Alan Williams's role at their current company?

Alan Williams is listed as Senior Technical Writer with 10+ years of experience.

What is Alan Williams's email address?

AeroLeads has found 1 work email signal at @grommit.com for Alan Williams.

Where is Alan Williams based?

Alan Williams is based in Waterloo, Ontario, Canada.

What companies has Alan Williams worked for?

Alan Williams has worked for Blackberry, Ncr Canada Corp., Litens Automotive Group, Lafargeholcim, and Dac Group.

How can I contact Alan Williams?

You can use AeroLeads to view verified contact signals for Alan Williams, including work email, phone, and LinkedIn data when available.

What schools did Alan Williams attend?

Alan Williams holds Ma, Translation from University Of Ottawa.

What skills is Alan Williams known for?

Alan Williams is listed with skills including Technical Writing, Translation, Technical Documentation, Editing, Manuals, Technical Communication, Framemaker, and Teaching.

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