• Responsible for the first year warranty and warranty log documentation for over 44 restaurants• On call 24/7 for 138 restaurants, helping diagnose equipment and building issues, reducing down time and service calls • Work with GC’s and project managers to ensure quality results without incurring additional costs • Manage companywide roll outs including KDS, DMX conversion, tile replacement, TV’s and FOG Logs• Continuously work with the restaurant teams to reduce maintenance costs • Negotiate with vendors for competitive pricing of contracts and special projects• Regularly coach project managers, facilities managers and market coaches on equipment and building issues• Create comprehensive reports tracking billing, equipment repairs, upgrades and periodic maintenance• Order and coordinate the installation of equipment nationwide • Effectively communicate with the restaurants through site visits, phone calls and emails

• Consistently took responsibility for the R & M of the restaurant to achieve our B.P.G.• Worked with staff to provide customer service that exceeded the guests expectations• Anticipated potential problems and proactively resolved them

• Ensured that guests enjoyed a superlative fine dining experience at Orange County’s most prestigious French restaurant• Responsible for hiring, training, scheduling and supervising front of the house staff of up to forty employees • Developed and maintained relationships with vendors and supervised periodic maintenance of restaurant

• Restored and renovated cafeteria and kitchen facilities• Created and managed Student Community Center with bookstore, coffee counter, copying and mail services• Researched and contracted vendors and utilized a co-op to increase buying power and reduce costs