Responsible for distribution of hydraulic attachments for construction use in North America. Daily tasks consisted of communicating with global distribution center in Germany and national and local vendors on arrival of product to coordinate shipping schedules. Worked closely with national and local freight companies. Oversaw the assembly, packaging, and loading of equipment to ensure all items were built properly to each customer’s specifications in a safe and efficient manner. Developed and implemented new procedures for assembly, which improved accuracy of orders and productivity. This process a attributed to a 3% profits growth in a business that has grown from a $25M business area to $40M in a two year span. Generated and received purchase orders from global, national and local vendors. Performed weekly cycle counts of inventory.Dealt with daily operations of the two on-site facilities. Tasks consisted of facilities maintenance and safety, coding and submittal of invoices, communication with the city to maintain proper compliance, and ordering of equipment and services. Negotiated contracts for outside vendors consisting of trash and recycling removal, parking lot cleaning and snow removal, landscaping, general build maintenance such as plumbers, electricians and HVAC, hazardous material storage and removal, uniforms, cleaning products, compressed air needs, and general office equipment such as restroom needs, refreshments, and printers.Managed the service and maintenance department for hydraulic attachments. This consisted of dealing with customer repairs, refurbishment of older equipment and repairing and investigating warranty issues. Worked with national, regional and local customers. Worked with technicians to identify needed parts on repairs, generated quotes and worked with customer to resolve issue with equipment. Set up repair schedules for technicians and organized all subcontracting with outside vendors.

Part of a new team developed to generate business with national, regional and local rental account customers. Was responsible for three area sales representatives who covered different sections of the territory, and I was responsible for an area of my own. Divided my time between the four areas setting up sales calls, going on cold calls and participating in customer functions like district and regional sales meetings, product training and customer/vendor team building activities. Worked closely with district and regional operations managers for national accounts to identify product needs based on trends and activity. Met or exceeded sales goals and grew the number of customer accounts each year. Accomplished this through strong relationship selling skills and providing solutions tocustomer problems to increase their bottomline.

Received customer orders to process through phone, email, EDI system and fax. Took an average of 70 calls per day with an average call time of five minutes. Had an efficiency rating of 98% calls taken. Assisted customers with ordering the correct part or piece of equipment depending on the application they were working on. Checked local and global stock for parts to ensure downtime for the customer was at a minimum. Worked with warehouse and customer on any customer returns.

Responsible for day to day operations in the back of the house. This consisted of setting up proper pars for products so when ordering took place we were stocked properly. Ensured proper rotation of all products using FIFO (first in first out). Scheduling of 3 different departments that were directly involved in the back of the house operation. Preparing prep lists based off of pars list created to ensure waste was kept at a minimum. Weekly inventory to ensure food cost were with inline with company standards.Weekly review of P&L statements with general manager and district manager. Reviewing of previous week’s sales and projection for the current week. Generated non-fixed operational expenses from previous week’s sales to ensure balanced costs.