Alan Yip Email & Phone Number

New York, New York, United States

Startup ----- Co-founded HerbaOne LLC. Served as the exclusive distributor in the US market for a top-ranking Indonesian pharmaceutical company that specializes in herbal medicines. Launched HerbaKof, a natural plant-based cough remedy, on the Amazon.com platform.Ecommerce Management & Business Development ----- Evaluated a range of pain, cough and gas.

Tokyo, Japan

Customer Experience ----- Led a team of 30+ (product, program & account managers). Built strategies with the goal of creating a perfect shopping experience for customers. Covered key customer experiences such as product safety, product return, fake reviews, payment options, product quality concerns and COVID product selections. Seller Experience.

Singapore

Products + Programs ----- Develop strategies to ensure that customers can shop at Amazon with confidence. Focused primarily on product authenticity (counterfeit prevention). Additional focuses include product expiry, product safety, returns and defective products.Product Innovation ----- Initiated and built a new machine learning based product that.

Greater Seattle Area

Summary ----- Tasked to help improve the Device business’ understanding on user engagement and drive monetization post device purchase (Products: Echo, Tablet, Kindle). Focused on Business Analysis, Marketing, Product and Finance. Product + Marketing ----- Led analyses on customer usage behaviors such as reading, streaming, browsing and gaming activities..

Hong Kong

Startups ----- Launched NextElevator.com, a digital database recruiting platform. The ambition was to create a business similar to LinkedIn but with a unique biz model where revenues are generated from job seekers. Launched Tannin.com.hk, a wine ecommerce biz, through partnership with a leading wine company in Asia that historically focused on.

Thailand

P&L Owner ----- Managed a team of 200+ that covers all functional areas: Marketing, Product, Sales, Finance, Customer Service, Operations, Data Science, IT, Compliance, etc. Operated as the General Manager of the Retail Banking business. Owned P&L of a 100+million and fast growing business (credit card, loan, mortgage, investment & branch).Marketing +.

Japan

Biz Launch ----- Part of the local senior management team responsible for launching the Retail Banking operation in Japan (credit card, mortgage, digital banking & investment products).Product + Program Management ----- Starting with a large empty office space and a few senior executives, the biz unit was tasked to build a team of 100+ and launch.

Hong Kong

Coverage ----- Led a team of 10+. Developed consumer acquisition strategies and operational processes for 17 APAC countries (10+ million customers). Focused on credit card, mortgage, loan, premier banking & auto loan. Drove $20+MM USD incremental profit. Product Development ----- Led regulatory research, financial sensitivity analyses, sales & operational.

United States

Internal Consulting ----- A new team with the role of performing strategic analyses to maximize return on Marketing investments. The ambition was to have this team perform as the internal consulting arm at the level of Bain / McKinsey.People + Products ----- Led a team of 6. Focused on 5+ million US Cobrand Credit Card Customers (Products: Costco, Delta.

United States

Innovation ----- Developed industry leading Balance Transfer Pricing strategies focusing on 5+ million US Cobrand Credit Card customers. (Balance Transfer explained: Direct Marketing offers where customers can transfer their balance from other credit cards to their Amex cards at low interest rates).Impacts ----- Generated $1B USD receivable and.

United States

Business analyses ----- Worked on 20+ initiatives in the area of Marketing, Risk Management, Operations, Authorizations & IT. Focused on 20+ million US Consumer Credit & Charge Card customers.Project Examples ----- Delta Credit Card Mileage Program Strategies (Product Propositions), Card Cross Sell Strategies (CRM), Operational Capacity Forecast, Card Fee.