Alan Zavala Email & Phone Number

Baltimore, Maryland

- Serving as a Technical Development Program Participant is SSA's Enterprise Architecture Office.- Provide support to the SSA's Chief Architect in making sure SSA's business strategy uses proper technology systems architecture to achieve its strategic imperatives.

Baltimore, Maryland

- Serving in the Office of Information (OIS) security. Active team member of the Digital Authentication Development team.- Researching new and emerging digital authentication technology such as multi-factor authentication, and identity proofing methods and processes.- Familiar with federal computer security policies, and guidelines from the National Institute of Science Technology (NIST) Special Publication series.- Conducting software usability testing on large public facing application. Gathering, interpreting and summarizing results to team and upper management.

Baltimore, Maryland

- Served as Project Manager/COR for 4+ complex and specialized projects within an IT Support Component. Contracts include hardware/software supply and technical support services- Supported, from inception to final close out, contracts lasting from a few months to over 5 years- Successfully navigated the Federal Acquisition Regulation (FAR) requirements to establish various IT support contracts for a federal agency- Served as technical information conduit, liaison, and a business partnership manager between stakeholders, customers and contractors- Developed and documented project scope through Statement of Work, and Business Process documentation- Performed technical evaluations on multiple contractor proposals- Managed available resources and documented project performance and cost- Prepared reports and briefed leadership, on the status of project and contract activities, milestones, and potential risks with possible solutions to obstacles- Managed the spending, schedule of deliverables, task orders, and contractor performance on efforts that support project business goals and requirements- Managed changes in project scope. Ensured proper buy-in from key stakeholders

Baltimore, Maryland

- Served as subject matter expert of the annual budget formulation and tracking of up to 8 special IT related budgets valued at more than $10M- Appointed as technical expert for internal financial tools, accounting systems, budgetary application collection and entry- Provided aid to agency component project managers with documenting and justifying their present and future fiscal year budget requests- Researched, analyzed and presented budget/procurement alternatives- Briefed senior level management on complex financial issues, budget activity and providing technical advice on corrective action planning

Baltimore, Maryland Area

- Supervised staff of 6 project managers/CORs for a Project Support Staff- Organized employee workloads, provided guidance and directive to ensure staff was fulfilling job duties- Communicated staff goals and accomplishments to upper management- Documented and monitored employee performance and addressed any potential employee conflict- Reviewed and certified time sheets and approved or disapproved leave requests- Held staff member accountable for their work and participation in all levels of the organization

Baltimore, Maryland Area

- Originated $1.3 million worth of mortgage loans in first 5 months.- Developed knowledge of company products, policies, procedures, underwriting requirements, and conventional and government loan requirements.- Informed prospective and existing customers of programs, rates, policies, underwriting requirements, and loan procedures.- Analyzed detailed financial and credit data, matching customer needs with an appropriate loan program and level of risk.- Processed customer applications, quoted rates and points, and completed follow-up activities.

Master'S In Proffessional Studies, Cyber Security

Bachelor'S Of Science, Financial Economics