Alan T. Email & Phone Number

Perai, My

Penang, Malaysia

- Manage Mercedes-Benz Branch Operation Juru & Alor Setar- Manage Sales Performance - New Car & Used Car- Manage Northern Marketing Event & Planning- Manage Used car trade-in business- Hire Purchase Finance & Insurance Penetration- Accessories Sales Penetration- Cost to Serve Improvements- Controllable cost savings - CSI Sustainability

Penang, Malaysia

- Manage Mercedes-Benz Branch Operation Juru - Manage Sales Performance - New Car & Used Car- Manage Northern Marketing Event & Planning- Manage Used car trade-in business- Hire Purchase Finance & Insurance Penetration- Accessories Sales Penetration- Cost to Serve Improvements- Controllable cost savings - CSI Sustainability

Petaling Jaya

Sales Performance Management- To carry out MOS Assessment for Klang Valley Branches- MOS Sustainability for Klang Valley Branches- Monthly performance review meeting - Quarterly MOS Report to General Manager - Work Communications Managementi) Ensure the Work Comm are held as per initial scheduleii) Work Comm data accuracyProject Implementation- To roll out Sales & Aftersales streamlined management tools for all Klang Valley Branches.- To conduct monthly check-ins with branch leadership team in terms of sustainability of MOS Tools.- Come up with ideas for improvement that you then take through the PDCA cycle- Support in running training on the project methodology- Help ensure that headline workstreams are completed on time (i.e. Area Development, Design and Implementation for each of the Phases)Product Expert Development & Performance Management- Drive the P.E Forum to facilitate sharing of challenges, best practices and to bring the PE community closer to together- Tracking Product Expert activities

Mutiara Damansara

- Conduct product coaching for salesperson in the dealership.- Participate in roadshow and customer event organized by company & principle.- Provide product presentation with professional advice to customer. - Assisting salesperson during walk-in enquiry & vehicle handover.- Market Intelligent. Provide competitors info and comparison with Mercedes Benz product as sales tool for sales team

Mutiara Damansara

- Initiates automotive services and repairs - Verifying warranty and service contract coverage - To ensure customer satisfaction and close the dealings - Explain to customers on the repairs or servicing and generate cost estimates - Maintaining customer's rapport and records

Bachelor'S Degree, Automotive Engineering Technology With Industrial Management

Diploma, Automotive Engineering Technology