Alana Cotter Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Okemos, Michigan, United States

- Returned to Guest Services team after completing Business Operations Internship.- Provide top-notch customer service by answering phone calls, scheduling appointments, and making recommendations on products and services.- Increase efficiency by proactively identifying opportunities for maximizing the number of service appointments each day.- Trained new.

East Lansing, Michigan, United States

- Continued support for MedSpa social media activities after completing Business Operations internship.- Developed and implemented successful social media giveaways to increase engagement and reach of the Medical Director's Instagram and Facebook pages.- Worked collaboratively with the MedSpa team to ensure consistency and alignment in brand messaging.

East Lansing, Michigan, United States

- Established a social media presence for the Medical Director by creating Instagram, Facebook, and blog posts on the Douglas J platform, aimed at raising awareness of the MedSpa and educating potential customers.- Conducted in-depth research on Douglas J MedSpa services, crafting informative content to engage customers and identify target audiences for.

East Lansing, Michigan, United States

- Managed phone calls and scheduling appointments, ensuring exceptional customer service.- Acquired extensive knowledge of salon services and product lines to better assist clients and effectively promote and sell products in the retail area.- Maintained organization in a fast-paced environment through collaboration with educators and coworkers in order to.

Michigan, United States

- Utilize social media platforms to release statements and monitor discussions amidst proposed law changes in the industry to ensure accurate information, address concerns, and uphold the organization’s reputation.- Stay up to date with trends and law changes in the beauty industry to inform beauty professionals in Michigan of important information and.

Dublin, County Dublin, Ireland

- Collaborated closely with the owner and founder of the company to develop and refine the brand image, merging two distinct parts of the business into one cohesive vision to enhance the appeal of the website and social media channels to customers.- Designed content for the Shopify platform, including website imagery, email blasts, informational packets.

Commerce, Michigan, United States

- Promoted from crew member to manager in March of 2019.- Grew leadership skills by managing a team of nearly 20 crew members through building connections with my coworkers.- Successfully established myself as a manager through demonstrating professionalism and work ethic.- Managed day-to-day store operations and ensured that the restaurant ran smoothly.

Bachelor Of Arts - Ba, International Relations And Affairs

High School Diploma