Alana H. Email and Phone Number

http://rmbhsolutionsltd.wix.com/solutions

http://www.garverinsurance.com/

Responsible for providing administrative support to the Area Manager. Includes support and management for seven Lead Administrators in the Mountain West Area. Provide ongoing training and acting as the main point of contact to ensure that branch staff and territory administrative staff can effectively utilize business applications. Includes extensive review of P&L's, writing journal entries, and ensuring proper invoice coding. Preparation of required reporting and documentation, including utilizing the company p-card, purchase order policy and coordinate customer service inquiries and problem resolution.

Responsible for providing administrative support to the Branch Manager, support for sales organization, track revenue and expense. Includes processing accounts payable, ensure proper invoice coding, and reconcile discrepancies. Preparation of required reporting and documentation, including utilizing the company purchase order policy and coordinate customer service inquiries and problem resolution.

Responsible for interviewing, hiring, training, supervision, and administration for employees in the Commercial and Residential Service Departments and the Residential Installation Department. Includes extensive planning, scheduling, dispatching and coordination of all service and installation calls, quoting, ordering and purchasing all product on jobs, preparing purchase orders, working with warehouse manager to maintain inventory, maintaining sales goals, processing of payroll, handling customer service calls, collection on past due accounts, and negotiating disputes of invoicing. Also includes marketing and promotional advertising with an extensive use of Microsoft Word, Excel, Outlook, and Great Plains software.

Responsible for recruitment, interviewing, orienting, and supervising temporary employees. This included collection on accounts, fulfilling orders, and high customer service and client management. Also included supporting multiple managers, invoicing, accounts receivable and meeting management. Usage of information systems management, account reactivation, and client reporting.

Responsible for customer service, answering phones, payroll, billing. Included collection of accounts, maintaining the status of those accounts and keeping an up-to-date log on the financial turnover. This included support of President/CEO, problem solving and reconciliation skills.