Alana Jacobs, Aphr Email & Phone Number

New York City Metropolitan Area

Baltimore, Maryland, United States

• Perform full-cycle recruitment and consulting services including sourcing and screening candidates, coordinating interviews, facilitating offers and executing all background processes for multiple departments
• Manage ADP Vantage system and UKG while assist employees with benefits enrollment and payroll setup
• Accountable for the improvement of the hospital’s interview scheduling process for identified candidates
• Effectively build and maintain relationships with Senior level hospital staff to ensure proper planning and execution of recruitment strategy
• Safeguard compliance with company policies and Federal/State laws by recording and reporting all necessary data per government guidelines
• Aid in the design and execution of annual employee engagement survey

Washington D.C. Metro Area

• Provide comprehensive support for Senior Leadership to alleviate their administrative obligations
• Coordinate all office activities to guarantee efficiency and compliance with company policies
• Responsible for customer service activities which included the ability to quickly problem-solve, and properly route questions/concerns designated department while simultaneously achieving the high level of customer.
• Leverage multi-tasking abilities to manage data entry, coordinate accounts-payable and receiving, maintain detailed records, and generate reports and contracts as needed

Toms River, New Jersey

• Effectively trained and managed team of 7 associates in order to execute on all marketing mandates and required visuals throughout the store
• Received company award on numerous occasions for outstanding customer service and exceeding expectations on projects and responsibilities
• Tasked with opening and closing the store, managing the alarm system, assisting with customer service, and maintaining compliance of company standards and guidelines
• Assured a clean, organized store to create an enjoyable atmosphere for patrons and staff