Employed on a casual basis whenever visiting or home in Perth. When working full-time elsewhere I give weekend or holiday availability to maintain the relationship with the store owner and use as secondary or 'back up' employment. Due to COV-ID the Fremantle store was forced to temporarily close from March 2020.I work ‘Front of house’ customer service in a busy Ice- cream store, as a senior I am in charge of a team of casual staff. Having begun this position back in 2006, I have a… Show more Employed on a casual basis whenever visiting or home in Perth. When working full-time elsewhere I give weekend or holiday availability to maintain the relationship with the store owner and use as secondary or 'back up' employment. Due to COV-ID the Fremantle store was forced to temporarily close from March 2020.I work ‘Front of house’ customer service in a busy Ice- cream store, as a senior I am in charge of a team of casual staff. Having begun this position back in 2006, I have a good relationship with the long standing owner and manager of store, as such whenever I return to Perth, Australia from studies or travel I am consistently hired back on a casual basis to help train new staff and work varied shifts. Key Responsibilities: • Delegation and assessment of tasks for all casual employees • Responsible for opening and closing the shop including till management • Tending to customer sales and enquiries Show less

As part of the Front of house team, volunteering for the festival in 2018 gave me the opportunity to work for them as an Usher in 2020 (and 2019 and beyond if I choose). In this position it was my responsibility to check / scan tickets of patrons, assist artists, prepare the theatres and venues for performances, provide guest service informations, delegate responsibilities to volunteer staff, complete end of performance logs, handle complaints, customer feedback and special access patrons… Show more As part of the Front of house team, volunteering for the festival in 2018 gave me the opportunity to work for them as an Usher in 2020 (and 2019 and beyond if I choose). In this position it was my responsibility to check / scan tickets of patrons, assist artists, prepare the theatres and venues for performances, provide guest service informations, delegate responsibilities to volunteer staff, complete end of performance logs, handle complaints, customer feedback and special access patrons. I was also required to sit in on performances to assist in patron / artist interactions, watch, warn and if necessary remove abusive and disorderly patrons. Show less

This temporary role for the Rottnest Island Authority (RIA), Marketing and Events team provided me with an exciting opportunity completely out of a my usual medical admin realm, my transferable skillset meant I was able to utilise my existing MS office skills, resourcing and customer service skills whilst also making use of my extensive events volunteering experience. Key Responsibilities: • Assisting the Marketing and Events team in the planning and coordination of Weddings… Show more This temporary role for the Rottnest Island Authority (RIA), Marketing and Events team provided me with an exciting opportunity completely out of a my usual medical admin realm, my transferable skillset meant I was able to utilise my existing MS office skills, resourcing and customer service skills whilst also making use of my extensive events volunteering experience. Key Responsibilities: • Assisting the Marketing and Events team in the planning and coordination of Weddings, Corporate functions, Public Events and festivals held on Rottnest Island. • Preparing and formatting of Standard Operating Procedure documents for the purpose of ‘Coordinating a Wedding’ and ‘Small Events and Functions’ • Assisting with the development of the weekly ‘What’s Happening’ events calendar for the Island. • Preparing event and wedding applications, issuing booking permits and creating invoices for clients and companies using the Sage/FMIS system. • Coordinating Mainland to Island logistics for guests, staff and equipment and produce. Show less

This temporary role for the STIMS-ICT, SIS Replacement Program within the Education Department gave me the opportunity to hone my administrative & executive support skills within another Government entity.Key Responsibilities: • Research and organisation of Principal Advisors and Trainers travel to various schools across Western Australia, including commercial flights, charters, accommodation, car hire, venue management & catering. • Arranging of supply purchasing for ICT… Show more This temporary role for the STIMS-ICT, SIS Replacement Program within the Education Department gave me the opportunity to hone my administrative & executive support skills within another Government entity.Key Responsibilities: • Research and organisation of Principal Advisors and Trainers travel to various schools across Western Australia, including commercial flights, charters, accommodation, car hire, venue management & catering. • Arranging of supply purchasing for ICT equipment, consumables, stationery and course registrations• Using Oracle Financials to garner and submit staff acquittals of Government Purchase Cards. • Responsible for the production and distribution of meeting minutes, agendas and meeting papers • Using TRIM, the department’s official recordkeeping system to facilitate recordkeeping compliance for document management of the webSIS Program. • Responsible for creating webSIS events and course sessions on PLIS including registering of attendees • Maintaining various spreadsheets and registers for Program, HR & Financial administrative support. Show less

The role in Rad Onc was non-patient facing and allowed me the opportunity to expand my skill set and experience in a different part of the WA Health network. Key Responsibilities: • Processing and raising of purchase orders and requisitions for various medical equipment and office supplies for the department using Oracle iProcurement and COS• Responsible for the accurate documentation and processing of all consultant leave and TOIL• Responsible for the production and… Show more The role in Rad Onc was non-patient facing and allowed me the opportunity to expand my skill set and experience in a different part of the WA Health network. Key Responsibilities: • Processing and raising of purchase orders and requisitions for various medical equipment and office supplies for the department using Oracle iProcurement and COS• Responsible for the accurate documentation and processing of all consultant leave and TOIL• Responsible for the production and distribution of the consultant on-call and leave rosters• Minute taking, document production and organisation of regular departmental meetings• Providing handover to new starter and assisting with staff IT and security access• Drafting of response letters to patient complaints, compliments and deceased notifications. • Using MOSAIQ to access and edit the Radiation Oncology patient database Show less

My role within CVM was reception based and largely patient focused, allowing me to bring my previous skills and experience to help assist during staffing transition. Key Responsibilities: • In charge of the day to day running of the busy reception area, checking in and directing patients• Using Webpas, Cardiobase, Synapse and iSoft to locate and accurately update patient data, to make and process departmental appointments and procedures• Communicating with internal and… Show more My role within CVM was reception based and largely patient focused, allowing me to bring my previous skills and experience to help assist during staffing transition. Key Responsibilities: • In charge of the day to day running of the busy reception area, checking in and directing patients• Using Webpas, Cardiobase, Synapse and iSoft to locate and accurately update patient data, to make and process departmental appointments and procedures• Communicating with internal and external health professionals to compile and produce procedure results, correspondence and outpatient dictations • Anticipating and communicating patient needs ahead of PPM checks, ECHO or Cath Lab procedures • Handling patient and staff urgency and wait list complaints in a professional manner with the health and safety of the patient always as a first priority. Show less

As part of the Front of house team, volunteering for the festival in 2018 gave me the opportunity to work for them as an Usher in 2019 (and 2020). In this position it was my responsibility to check / scan tickets of patrons, assist artists, prepare the theatre for performances, provide guest service informations, delegate responsibilities to volunteer staff, handle complaints, customer feedback and special access patrons. I was also sometimes required to sit in on performances to assist in… Show more As part of the Front of house team, volunteering for the festival in 2018 gave me the opportunity to work for them as an Usher in 2019 (and 2020). In this position it was my responsibility to check / scan tickets of patrons, assist artists, prepare the theatre for performances, provide guest service informations, delegate responsibilities to volunteer staff, handle complaints, customer feedback and special access patrons. I was also sometimes required to sit in on performances to assist in patron / artist interactions, watch, warn and if necessary remove abusive and disorderly patrons. Show less

This temporary contract for North Metropolitan Health Services, Development department gave me the chance to mature my administrative skill set and allowed me to be engaged in the commencement of various WA Health projects from an infrastructure development perspective. NMHS was based on the QEII Medical Centre site (SCGH). Key Responsibilities: • Assistant to the Area Director Capital, ensuring daily calendar organisation and meeting preparation • Scheduling, preparation and in… Show more This temporary contract for North Metropolitan Health Services, Development department gave me the chance to mature my administrative skill set and allowed me to be engaged in the commencement of various WA Health projects from an infrastructure development perspective. NMHS was based on the QEII Medical Centre site (SCGH). Key Responsibilities: • Assistant to the Area Director Capital, ensuring daily calendar organisation and meeting preparation • Scheduling, preparation and in attendance secretariat support for various project workshops, team meetings, board meetings, user groups and project working groups across multiple NMHS sites. • Producing and formatting of a range of documents across various projects such as, agendas, meeting minutes, action & correspondence logs, Terms of Reference and monthly Project Highlight Reporting.• Responsible for the coordination of contractor inductions for the NMHS Asset Audit• Coordination of Ministerial replies and Briefing Notes for the A/ Executive Director PICM, NMHS. • Using TRIM / HPE software to securely store confidential corporate NMHS files Show less

I was a temporary contractor for the hospital’s adult and teen Gynaecology East and West Outpatient clinics for short period of time; My role was varied and patient facing, I enjoyed the fast paced and forever changing environment, often getting the chance to relieve other outpatient clinic clerk positions when required. My excellent customer service and attention to detail helped me to adapt and excel in this position. Key Responsibilities: • Using Webpas to locate and accurately… Show more I was a temporary contractor for the hospital’s adult and teen Gynaecology East and West Outpatient clinics for short period of time; My role was varied and patient facing, I enjoyed the fast paced and forever changing environment, often getting the chance to relieve other outpatient clinic clerk positions when required. My excellent customer service and attention to detail helped me to adapt and excel in this position. Key Responsibilities: • Using Webpas to locate and accurately update patient data, to make and process of departmental appointments and triaged referral entering. • Liaising and empathizing with staff and patients on all bases though especially with regards to urgency of referrals, tests and appointment requests Show less

At this national treatment and work services organisation my temporary contract was continuously extended. My role varied and I consistently played an important part of the DPS team. Key Responsibilities: • Scoring and communicating the results of workplace testing, such as fit to work, depression and Trauma care and substance abuse testing whilst maintaining impeccable accuracy, diligence and confidentiality. • Consolidating of client’s previous histories, consents, testing… Show more At this national treatment and work services organisation my temporary contract was continuously extended. My role varied and I consistently played an important part of the DPS team. Key Responsibilities: • Scoring and communicating the results of workplace testing, such as fit to work, depression and Trauma care and substance abuse testing whilst maintaining impeccable accuracy, diligence and confidentiality. • Consolidating of client’s previous histories, consents, testing and reports.• Collecting sensitive and confidential information for the purpose of compiling, evaluating and conveying of client data to be used as client compliance and referrals to sessions, clinicians (both internal and external) and treatment centres. Show less

Within the guest services team it was my job to greet and welcome visitors and guests to the ski hill, scan tickets and provide assess and location information. I stayed at staff accomodation which was technically in British Columbia and moved on to Vancouver once the winter ski season was coming to an end.

Covering for the end of a maternity leave contract I was able to develop my skills in the education side of healthcare at this nationally recognised mental health organisation, assisting a team of teachers and educators to provide necessary training courses across Canada. Key Responsibilities: • Responsible for the successful organisation and planning of training sessions and courses• Coordinator for a team of 5 education trainers, with very busy schedules. • Formatting and… Show more Covering for the end of a maternity leave contract I was able to develop my skills in the education side of healthcare at this nationally recognised mental health organisation, assisting a team of teachers and educators to provide necessary training courses across Canada. Key Responsibilities: • Responsible for the successful organisation and planning of training sessions and courses• Coordinator for a team of 5 education trainers, with very busy schedules. • Formatting and producing various documents, training manuals and PowerPoint presentations Show less

As the temporary assistant to the Medical Director of the Geriatrics Program I was given the opportunity to further develop my skills in the healthcare industry particularly with the older generation. Key Responsibilities: • Responsible for the organisation of multiple travel and accommodation bookings for the director, other physicians and health staff and guests from all over the world.• Responsible for the data collaboration and upkeep of the basic financial accounts of the… Show more As the temporary assistant to the Medical Director of the Geriatrics Program I was given the opportunity to further develop my skills in the healthcare industry particularly with the older generation. Key Responsibilities: • Responsible for the organisation of multiple travel and accommodation bookings for the director, other physicians and health staff and guests from all over the world.• Responsible for the data collaboration and upkeep of the basic financial accounts of the director• Assisting in the smooth running of meetings, large scale events, courses and conferences• First point of contact for all scheduling enquires and guests to the department Show less

As the assistant to the fast-paced Medical Director of the Brain and Spinal Cord Rehabilitation Program my role at Toronto Rehab was varied and gave me the opportunity to further develop my skill set in the Healthcare industry and learn valuable knowledge of the Canadian healthcare system. I worked closely with Physicians, Healthcare professionals and patients. Key Responsibilities: • Responsible for the monitoring and upkeep of several corporate Research accounts… Show more As the assistant to the fast-paced Medical Director of the Brain and Spinal Cord Rehabilitation Program my role at Toronto Rehab was varied and gave me the opportunity to further develop my skill set in the Healthcare industry and learn valuable knowledge of the Canadian healthcare system. I worked closely with Physicians, Healthcare professionals and patients. Key Responsibilities: • Responsible for the monitoring and upkeep of several corporate Research accounts, Functionalcost centers (FCC) and reconciling of Credit card payments / invoicing• Responsible for the timekeeping / payroll and on-call stipends submissions for staff• Assisting in the Organisation of on-boarding and off-boarding of physicians, summer studentsand other hospital staff, both research and clinical. • Use of computer Healthcare systems such as, ‘Electronic Patient Record (EPR)’ ‘Time capture& scheduling (TCS)’ and ‘Pathways Healthcare Scheduling (PHS)’ as well as GotoMeetingsand Doodlepolls. • Proof reading and editing of Medical Legal Assessment reports, coordinating with law firms,other hospitals, clinical staff and patients. • Diary / calendar management and moderate scale event/ meeting planning Show less

As a temporary contractor for the Health System Improvement Unit division at the Department of Health, Royal Street site, my role was varied and included a multitude of tasks allowing me to confidently gain new skills. It was incredibly interesting to learn about the public health sector from a different view having previously working on site in hospitals in my past experiences within WA Health. Key Responsibilities: • Personal Assistant to the A/Director and Division Advisor… Show more As a temporary contractor for the Health System Improvement Unit division at the Department of Health, Royal Street site, my role was varied and included a multitude of tasks allowing me to confidently gain new skills. It was incredibly interesting to learn about the public health sector from a different view having previously working on site in hospitals in my past experiences within WA Health. Key Responsibilities: • Personal Assistant to the A/Director and Division Advisor including all diary management • Responsible for the registering and distributing of all divisional correspondence, invoice payments, department expenditure and general office purchasing • Assisting with various departmental projects, including data collection and collaboration, producing various types of documents such as spreadsheets and Operations Manuals • Responsible for the organizing and smooth running of meetings, presentations, team training and interviews both internal and external Show less

I was a temporary contractor for the hospital’s Ophthalmology Clinic for only a short period of time; I enjoyed the demanding, fast paced and forever changing environment. Being that I am naturally calm, organised and thrive on challenges helped me to adapt and excel in this position. Key Responsibilities: • Using Webpas to locate and update patient data, making and processing of appointments. • Responsible for accurately transferring all paediatric patient clinic data to PMH •… Show more I was a temporary contractor for the hospital’s Ophthalmology Clinic for only a short period of time; I enjoyed the demanding, fast paced and forever changing environment. Being that I am naturally calm, organised and thrive on challenges helped me to adapt and excel in this position. Key Responsibilities: • Using Webpas to locate and update patient data, making and processing of appointments. • Responsible for accurately transferring all paediatric patient clinic data to PMH • Liaising and empathizing with staff and patients on all bases though especially with regards to urgency of referrals, tests and appointment requests Show less

I first began working as a temp for this high-end asset management company before accepting a permanent role in the same position with added and well received responsibilities. Triangle is a company specialised in investment, property and bespoke services mainly for international cliental. I was asked to stay on with the company at the end of my working holiday visa in August 2014, with company sponsorship proposed albeit opted instead to leave the company and indeed England at the end of… Show more I first began working as a temp for this high-end asset management company before accepting a permanent role in the same position with added and well received responsibilities. Triangle is a company specialised in investment, property and bespoke services mainly for international cliental. I was asked to stay on with the company at the end of my working holiday visa in August 2014, with company sponsorship proposed albeit opted instead to leave the company and indeed England at the end of my visa to continue my travels around Europe and the rest of the world. Key Responsibilities: • Responsible for all staff and client travel, accommodation and driver bookings • Creating, proof reading and editing of varied documents and presentations • Managing the calendar, diary and movements of the CEO • Completing varied errands for all staff, from purchasing of gifts for clients and partners to collecting keys for properties and booking of restaurants etc. • Responsible for the ordering of all stationery, kitchen and bathroom supplies as well as catering and refreshments for client and team meetings. Show less

Various Temporary and contracted work in the United Kingdom and France within the Public Health and office environments

Worked front of house for the London Eye as part of the guest services team, selling tickets and packages, providing guests information services and dealing with complaints and customer feedback.

I worked for the hospital’s Cardiology outpatient clinic for more than a year in ‘front of house’ administration starting the position firstly on a temporary basis, I then applied and attained the permanent position when it was advertised a few months later. As one of the busiest clinics in the hospital my role required me to demonstrate strong organisational skills to fulfil the ever changing expectations of both medical staff and patients. Key Responsibilities: • First point of… Show more I worked for the hospital’s Cardiology outpatient clinic for more than a year in ‘front of house’ administration starting the position firstly on a temporary basis, I then applied and attained the permanent position when it was advertised a few months later. As one of the busiest clinics in the hospital my role required me to demonstrate strong organisational skills to fulfil the ever changing expectations of both medical staff and patients. Key Responsibilities: • First point of contact for patients and staff via phone and in person • Collecting and preparing patient files for appointments • Using Topaz, Merits & various other databases to update/access patient details, make/process appointments & locate files. • Covering at short notice for clerks of alternate departments • Empathizing with patients and staff in stressful situations Show less

Casual work whilst at uni, various temporary positions.