A Customer Champion, with over 10 years of experience creating, fromconcept to post implementation, of new clinics, Customer Engagementstrategies, Customer Call Centre’s across 21 locations globally, building strongrelationships with multiple stakeholders and vendors, and increasing therevenue of organizations, by improving the customer experience, andstudying/analyzing customer insights, and implementing change. CustomerExperience, Quality and Standards underpins all of my successes.