• Taught, co-taught, tutored, and mentored students in the Adult Education program that are of diverse backgrounds, age, gender, race, etc. • Anticipated the educational, economic, and social needs of the client populations at the agency• Maintained a positive rapport with students and created a safe and positive learning environment in the classroom• Taught a Citizenship class on my own within the first month of service• Assisted with the advancement of the agency by leading with projects to improve service delivery at the agency

• Mentored 10 new team members on registers, maximizing group performance and maintaining high satisfaction with customers• Provided expertise on products to a diverse population of age, gender, race, etc. • Demonstrated dependability and accountability by staying late/coming in early to adhere with the needs of the company