Alana Wolf Email & Phone Number

Chicago, Il, Us

Santa Monica, Ca, Us

Metropolis is an AI-driven company that revolutionizes parking operations through vision technology, offering seamless, ticketless parking experiences. Customers create accounts on web or mobile platforms for automated payments, enabling effortless entry, exit, and management of parking facilities.• Manage onboarding and launch of hundreds of parking facilities, ensuring seamless user experiences across commercial, hospitality, and healthcare properties• Lead project deployment flows, optimizing tools and automations to accelerate launches, reducing costs, and unlocking new revenue streams• Collaborate cross-functionally with operations, sales, product, and technology teams to drive efficient site launches from kick-off to go-live

San Francisco, California, Us

Getaround is a peer-to-peer carsharing tech marketplace that connects drivers who need to reserve cars with car owners who share their cars in exchange for payment (think: Airbnb for cars).• Oversee supply, demand, sales, marketing, and operations strategy for Getaround.• Built and led Market Launch program strategy & management for 35 metros.• Co-lead the Drive with Uber program partnership, implementing strategies for profitability, operational success, new product features, and market expansion.• Steer cross-functional teams and drive project completion on key growth initiatives

San Francisco, California, Us

• Scoped, identified, designed, and rolled out workable solutions for short and long-term operations.• Simplified account managers' roles through tool auditing, task reallocation, and process improvement.• Led offboarding efforts of 5,000 vehicles with external vehicle auction house through COVID-19

San Francisco, California, Us

• Transformed complex data sets into strategic initiatives to hit performance metrics & KPIs.• SME for recruiting, interviewing, and hiring of Field Specialists nationwide.• Managed a team of 6; focusing on operations, professional development, and process improvement.• Transformed customer onboarding comms materials & built customer appreciation program.

San Francisco, California, Us

• Facilitated day-to-day market ops for Chicago, including vendor management, customer onboarding, and supervision of Field Specialists.• Analyzed market health, down to a zip code level, based on supply & demand metrics to inform strategy across Sales, Marketing and Ops.• Worked cross-functionally with various teams to ensure customer satisfaction among hosts and guests in Getaround's two-sided marketplace.

Philadelphia, Pennsylvania, Us

Acted as the liaison with Capital One associates, clients, outside vendors and office building management regarding hospitality services. I also managed the processing of conference room reservations and coordination of site logistics for Capital One meetings. I upheld the highest level of hospitality to include immediate response time for all client requests, professional representation of services and creation of innovative solutions for best practices.

Burbank, Ca, Us

As a member of Aramark's Accelerate to Leadership program, I worked directly with the merchandising team to support them with business analytics and report creation, catalog development, e-commerce, and product development/matches for new business jobs. Aramark Uniform Services supports and creates uniform programs for companies such as McDonald's, Iron Mountain, American Airlines, Carl's Jr. & Hardee's, Pepsi, and PetSmart.