Alana Flowers Email & Phone Number

Kanas City, Mo

Greater Atlanta Area

Leader of a team responsible for the planning and implementation of creative and innovative events designed to help foster Ultimate's award winning culture, from regional office activities to large scale meetings.

Greater Atlanta Area

Responsible for the implementation and management of strategic programs created to enhance the personal and professional development of our 'UltiPeeps'.

Greater Atlanta Area

Greater Atlanta Area

Washington D.C. Metro Area

Responsible for managing and refining the customer feedback process to gauge and interpret brand perceptions and service needs.

Washington D.C. Metro Area

Managed a team of customer service professionals to ensure that they met or exceeded performance goals, while also meeting or exceeding personal performance goals.

Washington D.C. Metro Area

Effectively led a team of Consumer Advocates to ensure that they hit Key Performance Indicators and provided outstanding customer service.

Washington D.C. Metro Area

Responsible for being the primary point of contact for LivingSocial customers via phone and online communication methods. Maintained good standing during time spent in the position by staying logged into phones and answering incoming messages from customers, existing merchants, and prospective merchants.

Greater Boston Area

Created and maintained intimate, trusted relationships with approximately 25-35 members of the Enterprise Architecture Council and ensured renewals through member service activities (scheduled check-in calls, on-site meetings and dissemination of relevant research).