UNTOLD Impact is a social impact innovation strategy consultancy dedicated to helping brands engage authentically with diverse, multicultural communities. By focusing on overlooked and underserved markets, we leverage data-driven insights, inclusive program design, and impactful partnerships to unlock growth. With a commitment to inclusion and cultural relevance, we empower brands to create meaningful connections that drive long-term success.

INCLUDEnyc is one of the largest non-profits supporting children with disabilities across NYC. The organization connects young people to resources and helps them thrive in school, at work, and in their local community.

Led a team of three program managers through the creation, design, and rollout of Cash App’s inaugural Global Inclusion & Diversity function, catering to a diverse workforce of 4,000+ employees spanning North America, Europe, and Australia with a budget of $500KKey Achievements:Developed an innovative strategic vision and roadmap to amplify and expand Cash App’s diversity efforts aligned to the organizational mission while cultivating an inclusive workforce Launched the inaugural Block, Inc. Inclusion and Diversity Week across three continents, with participation from over 700 employees globally Partnered with People Analytics to develop monthly diversity reports and prioritize diversity data projects, enhancing organizational decision-making capabilities Strengthened Cash App’s diversity talent goals by onboarding new global recruiting and community partners, resulting in 6,000+ diverse candidates being added to the recruitment pipeline Presented quarterly programmatic updates and diversity data snapshots to Block, Inc. Board of Directors Collaborated closely with Centers of Excellence (COEs) and cross-functional business teams to craft and implement targeted strategies, build awareness of function, create and maintain resources, and launch programming aligned to the businesses’ goals of achieving 50% women and 30% under-represented minorities (URM) across the company Guided marketing and brand teams in crafting targeted customer engagement strategies optimizing resonance and connection with diverse multicultural audiencesPioneered the establishment of streamlined processes and operational rhythms to bolster the entirety of the Cash People function, including the inception of Cash People Pods and the deployment and reporting tools to support Cash App’s executive leadership team

Established and led Cash App’s first-ever People Strategy Team, directing a team of two program managers in crafting strategic initiatives and operational frameworks to optimize the effectiveness of the People function. Key Achievements:Pioneered the establishment of streamlined processes and operational rhythms to bolster the entirety of the Cash People function, including the inception of Cash People Pods (partnership with HR, Talent, and Cash Executive) and the deployment and reporting tools to support Cash App’s executive leadership team Managed the People Team’s data analytics priorities in partnership with People Analytics, while using data driven insights to drive the People Team’s strategic agenda and programs Led the Cash People Team’s OKR process, budget ($5M+) and annual strategic planning process across HR, Talent, L&D, Internal Communications, Inclusion & Diversity, Strategy, and Workplace Experience

Managed Microsoft’s Global Diversity & Inclusion data strategy, leveraging insights to define strategic direction of work, and global functions business priorities in support of 140K person workforce Key Achievements:Responsible for developing data products and analytic tools to support Microsoft’ senior leadership team to guide decision making and support activation of D&I data strategies throughout the enterpriseOversaw the design and implementation of communications and materials to support change management and HR readiness Partnered with Microsoft Senior Leaders, Centers of Excellence, HR Line to drive Diversity & Inclusion strategic planning process in support global strategy and implementation. Managing the bridge between data analytics and operational execution and partners with the company's Center of Excellences (COEs) to drive global strategy execution.

Developed actionable strategies to create measurable long-term value for organizations providing insight and improved outcomes. Oversee day-to-day management of a portfolio of projects from initial strategy development to implementation. Foster and manage strategic partnerships and client relationships with C-suite executives and other key stakeholders. Identified and married market trends with client and business needs. Leading business development opportunities responsible for sales and managed revenue. Manage and mentor junior staff (team of 10+), lead deliverable development, own client relationships, manage project financials, and monitor project success.

Engaged with Deloitte’s Chief Inclusion Officer and Deloitte’s Inclusion Center for Excellence to develop trainings to drive Deloitte’s Inclusive Leadership and Unconscious Bias offeringsLed the development of corporate inclusion initiatives, while building alignment across teams to support the vision and strategy for Deloitte’s Federal workforce of 8,000+ practitioners, including co-authoring the Federal Inclusion Manifesto Partnered with internal talent teams to support recruiting efforts at strategic target universities Designed and facilitated Diversity & Inclusion labs and workshops to train C-suite executives on inclusion topics to support ideation and transformation of organizational business prioritiesMember of Deloitte Federal’s Diversity and Inclusion Council to support millennial programmingServed as faculty and coach at Deloitte University training facility delivering national trainings to junior staff

Co-founded Communities of Color from Coast-to-Coast (C2C), a program which champions user-centered design and grassroots inclusion practices that promote the retention, advancement and well-being of global Deloitte talent, starting from the viewpoint of black women. Program currently supports 400+ women across the Deloitte Global firms, including the U.S. Firm and member firms in the Netherlands, Chile, and the U.K.

Chief of Staff to $50M health account (150+ personnel), supporting Lead Client Service Partner (LCSP) and other senior leadership with account operations, program management, and strategic initiatives. Developed deliverables and delivering executive presentations for senior leaders within the firm and external clients. Responsible for developing change management strategies and train-the-trainer curriculum for account leadership and staff