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Alana Canning Email & Phone Number
General Manager
at
ServiceMaster Clean of Halifax Region
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
General Manager
Location
Dartmouth, Nova Scotia, Canada
Who is Alana Canning? Overview
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Quick answer
Alana Canning is listed as General Manager at ServiceMaster Clean of Halifax Region, based in Dartmouth, Nova Scotia, Canada. AeroLeads shows a matched LinkedIn profile for Alana Canning.
Alana Canning previously worked as Logistics & Personnel Manager at Servicemaster Clean and Branch Manager at Maxsys Staffing & Consulting. Alana Canning holds Honors Diploma, Computerized Business Management, Honors Diploma from Mactech Distance Education.
Company email context
Email format at ServiceMaster Clean of Halifax Region
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ServiceMaster Clean of Halifax Region
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Profile bio
About Alana Canning
A proven Business Manager with over 15 years’ experience working in a Call Centre Environment as well as Staffing & Recruiting. A reputation for exceptional client relationships, creative problem solving and quick decision making, ensuring the interest of the business was always put first. Recognized annually by management through corporate recognition programs. Exceptional communication and team building skills amongst direct reports, peers, clients and management executives. A history of taking on responsibility for the betterment of the organization, including travelling to company Sister Sites to assist with the launch of new programs. Self-motivated and priority-driven professional, with effective time management and organizational skills.Areas Of ExpertiseTeam ManagementCoaching and Performance ImprovementTraining and developmentCustomer Relations
Listed skills include Call Centers, Performance Management, Process Improvement, Team Leadership, and 33 others.
Current workplace
Alana Canning's current company
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Servicemaster Clean Of Halifax Region
Website
AeroLeads page
9 roles
Alana Canning work experience
A career timeline built from the work history available for this profile.
Logistics & Personnel Manager
Current
Dec 2022 - Present
Branch Manager
MaxSys is a national Staffing & Consulting leader in operations in 12 cities across Canada. With almost $80 Million in annual revenues and over 1800 employees, MaxSys is an ISO 9001 quality firm. It is the winner of numerous business awards and is recognized as one of Canada's 50 Best Managed Companies. Since 1993, we have been providing quality contract.
Apr 2019 - Nov 2022
Team Leader
Convergys
Reporting to the Operations Manager responsible for running the daily operational team of up to 20 associates, working with direct reports to complete action plans and ultimately attain corporate goals. Managed employee payroll, time-off and attendance, engaging employee performance through coaching, team meetings and training. Selected.
Jan 2013 - Apr 2015
Operations Manager
Convergys
Reporting to the Director, responsible for managing a specialty department revolving around a strong client focus, including direct client interactions and working with the internal client service team. Managed the needs of the business while satisfying agent and customer requests, adjusting performance management based on call center metrics. Effectively.
Apr 2007 - Jan 2013
Team Manager
Convergys
Reporting to the Operations Manager, responsible for running the daily operational team, working with direct reports to complete action plans and ultimately attain corporate goals. Managed employee payroll, time-off and attendance, engaging employee performance through coaching, team meetings and training. Selected AccomplishmentsManaged transaction.
Nov 2004 - Apr 2007
Senior Lead Resolution Specialist
Convergys
Reporting to the Team Leader, responsible for maintaining teams intermittently on behalf of Team Managers, including facilitating team meetings to review monthly agendas. Selected AccomplishmentsProvided administrative support and assistance to a team of up to 10 Supervisors. Exercised flexibility in scheduling, assisting with the core needs of the business.
Jan 2004 - Nov 2004
Online Specialist/Resolution Specialist
Convergys
- Researched, identified and resolved customer’s issues to achieve one call resolution
- De-escalated calls with agents or with the customers directly
- Coached agents one-on-one to assist them in meeting center targets
- Gave refresher training to agents that were on leave or rehired
- Worked with new-hire agents, transitioning them from training to production by support, coaching and mentoring
- Traveled to a sister site to provide support
Sep 1999 - Jan 2004
Department Lead
The Hudson Bay Company
- Promoted and ensured associates provided excellent customer service
- Department weekly scheduling and vacation planning
- Completed inventory checks and replaced needed stock as well as updated inventory with new stock.
- Completed sales associate duties, assisting customers, manning a cash register, maintaining the department through daily clean ups and organizing stock
Jan 1993 - Sep 1999
1 education record
Alana Canning education
-
Mactech Distance Education
FAQ
Frequently asked questions about Alana Canning
Quick answers generated from the profile data available on this page.
What company does Alana Canning work for?
Alana Canning works for ServiceMaster Clean of Halifax Region.
What is Alana Canning's role at ServiceMaster Clean of Halifax Region?
Alana Canning is listed as General Manager at ServiceMaster Clean of Halifax Region.
Where is Alana Canning based?
Alana Canning is based in Dartmouth, Nova Scotia, Canada while working with ServiceMaster Clean of Halifax Region.
What companies has Alana Canning worked for?
Alana Canning has worked for Servicemaster Clean Of Halifax Region, Servicemaster Clean, Maxsys Staffing & Consulting, Convergys, and The Hudson Bay Company.
How can I contact Alana Canning?
You can use AeroLeads to view verified contact signals for Alana Canning at ServiceMaster Clean of Halifax Region, including work email, phone, and LinkedIn data when available.
What schools did Alana Canning attend?
Alana Canning holds Honors Diploma, Computerized Business Management, Honors Diploma from Mactech Distance Education.
What skills is Alana Canning known for?
Alana Canning is listed with skills including Call Centers, Performance Management, Process Improvement, Team Leadership, Customer Satisfaction, Team Building, Customer Experience, and Coaching.
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