Alana Deforest Email & Phone Number

Kansas City, Mo, Us

Kansas City, Missouri, United States

Kansas City, Missouri Area

Administrative and Student support for the Great Plains OSHA Education Center• Admission and enrollment of all non-credit students in 100+ annual OSHA Classes, including assisting with payment processes and accomplishment of individual certifications• Class preparation including requisition of training materials, extensive detailed weekly pre and post class paperwork and monthly submission of various reports to both internal and external stakeholders• Phone support of main OSHA office line, including tech assistance and responsibility for web portal utilized by over 2000 OSHA Trainers for report submission for OSHA 10 & 30 hr card trainings• Organization of yearly annual class schedule, including coordination of class offerings at MCC-BT and 10 additional host sites, assignment of 20+ adjunct instructors, and class room locations

Kansas City, Missouri Area

Digital print production and exceptional customer service for a dynamic 5 campus collegiate environment•Daily use and functionality with Konica Minolta 951 and 1250 printers, a Canon 6011 w/Fiery and a Canon i8100 for production of both educational and marketing materials•Proficiency in both Mac and PC environments with multiple software products including Adobe Creative Suite, Pit Stop, Microsoft Office, FusionPro and the institution’s online print order system•Ability for independent research and problem solving of operation and troubleshooting of electronic and mechanical hardware and software issues, including customer file fixes•Understanding and execution of detailed written and verbal instructions•Management and organization of consumable inventory, including toner, paper stock and bindery materials •Training and supervision of employees

Annual instruction of ART285, a three credit, full semester class covering all aspects of Variable Data Printing•Development and coordination of coursework and curriculum including constant technological updates for class of up to 24 students seeking certification as a Digital Media Technician•Facilitation of class instruction to ensure all learning objectives are covered and retained by students•Evaluation and communication of student performance to ensure student success•Support and mentorship beyond the duration of the class to assist students in securing employment

Kansas City, Missouri Area

Customer service representative, vendor management and print production for a mid level copy shop•Customer service of general public including both walk-in clientele and long-term, repeat clients •Quoted, priced and planned execution of wide variety of print projects •Troubleshooting and production of printed jobs on digital copiers•Provided inventory control and paper ordering on a per project basis•Tracking of outsourced jobs from vendor to customer delivery

Administrative Assistant for targeted Public Relations firm •Responsible for standard administrative duties, including answering the phones, assembling prospective client packets and research.

Bla, General

Aa, General