Analista Pleno
Current
Mar 2024 - Present
AeroLeads people directory · profile
Alana Gandra Email & Phone Number
Senior analyst | Custumer success | Cs | Customer service | Customer Experience
at
NEXTI
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Senior analyst | Custumer success | Cs | Customer service | Customer Experience
Location
Greater Belo Horizonte, Brazil, Brazil
Company size
Who is Alana Gandra? Overview
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Quick answer
Alana Gandra is listed as Senior analyst | Custumer success | Cs | Customer service | Customer Experience at NEXTI, a company with 38 employees, based in Greater Belo Horizonte, Brazil, Brazil. AeroLeads shows a matched LinkedIn profile for Alana Gandra.
Alana Gandra previously worked as Analista pleno at Nexti and Analista sênior at Casa Mineira Por Quintoandar. Alana Gandra holds Marketing from Unopar - Universidade Norte Do Paraná.
Company email context
Email format at NEXTI
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NEXTI
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Profile bio
About Alana Gandra
Alana Gandra is a Senior analyst | Custumer success | Cs | Customer service | Customer Experience at NEXTI.
Current workplace
Alana Gandra's current company
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Nexti
10 roles
Alana Gandra work experience
A career timeline built from the work history available for this profile.
Analista Sênior
- Relacionamento com equipes internas para oferecer a melhor experiência para os clientes- Atualização de relatórios- Engajamento da equipe para atingimento de metas;- Atualizar planilhas, analisar dados e resultados de metas mensais como: SLA's, NPS e CSAT em busca de oportunidades de melhorias- Apoio técnico do time para dúvidas e suporte à liderança.
Oct 2023 - Feb 2024
Analista Pleno
Oct 2022 - Feb 2024
Analista Do Sucesso Do Cliente Junior
- Atuação no pós-venda (closing) da empresa- Dar suporte e apoio aos clientes após assinatura do contrato de compra e venda- Acompanhar toda a jornada do cliente até a finalização do processo à vista e financiado- Intermediar possíveis conflitos entre compradores e vendedores- Manter colaboração com demais times internos para resolução de demandas de.
Jul 2021 - Feb 2024
Auxiliar Administrativa
- Atendimento ao cliente por telefone atendendo as suas necessidades ou transferindo para o setor qualificado (Mesa PABX)- efetuar ligações solicitadas- Envio e recebimentos de correspondências - Atendimento presencial- Abertura de ordem de serviço- Emissão de notas e boletos (Sap business)- Confecção de orçamentos- Acompanhamento dos orçamentos aprovados.
Nov 2018 - Feb 2021
Vendas
- Abertura de loja- Vendas- atendimento ao cliente- Organização da loja e estoque
Mar 2018 - Nov 2018
Recepcionista
Academia Muv
- Abertura da Academia- Efetuar vendas de planos - Apresentação do ambiente- Telemarketing- acompanhamento na frequência- Organização do ambiente de trabalho
Jan 2017 - Jan 2018
Recepcionista
- fechamento da Academia- Efetuar vendas de planos - Apresentação do ambiente- Telemarketing- acompanhamento na frequência- Organização do ambiente de trabalho
Mar 2016 - Dec 2016
Cuidador
Autônomo
Aug 2014 - Aug 2015
Secretária
Segurança Imobiliaria
-Abertura e fechamento do escritório- Atendimento presencial- Atendimento telefônico- Agendamento de reuniões- Confecção de contratos- Visitas ao imóveis- Vendas e aluguéis de imóveis- arquivamento de documentos
Oct 2013 - Jul 2014
Team & coworkers
Colleagues at NEXTI
Other employees you can reach at nexti.com. View company contacts for 38 employees →
AV
Alisson Vale Morgado
Colleague at Nexti
São Paulo, São Paulo, Brazil, Brazil
View →
LF
Luiz Felipe Costa Moura
Colleague at Nexti
Florianópolis, Santa Catarina, Brazil, Brazil
View →
AA
Alisson Ariel
Colleague at Nexti
Florianópolis, Santa Catarina, Brazil, Brazil
View →
JV
João Victor S. Machado
Colleague at Nexti
São José, Santa Catarina, Brazil, Brazil
View →
LF
Luiz Felipe Amaro Vargas
Colleague at Nexti
Alegrete, Rio Grande Do Sul, Brazil, Brazil
View →
SI
Samuel Inácio Filho
Colleague at Nexti
São José, Santa Catarina, Brazil, Brazil
View →
GC
Guilherme Caetano De Oliveira Costa
Colleague at Nexti
Goiânia, Goiás, Brazil, Brazil
View →
SI
Samuel Inácio Filho
Colleague at Nexti
Santa Catarina, Brazil, Brazil
View →
ME
Maria Eduarda Ribeiro
Colleague at Nexti
São José, Santa Catarina, Brazil, Brazil
View →
JC
Jonathan Costa
Colleague at Nexti
Greater Florianopolis, Brazil
View →
Alisson Vale Morgado
Colleague at Nexti
São Paulo, São Paulo, Brazil, Brazil
View →
LF
Luiz Felipe Costa Moura
Colleague at Nexti
Florianópolis, Santa Catarina, Brazil, Brazil
View →
AA
Alisson Ariel
Colleague at Nexti
Florianópolis, Santa Catarina, Brazil, Brazil
View →
JV
João Victor S. Machado
Colleague at Nexti
São José, Santa Catarina, Brazil, Brazil
View →
LF
Luiz Felipe Amaro Vargas
Colleague at Nexti
Alegrete, Rio Grande Do Sul, Brazil, Brazil
View →
SI
Samuel Inácio Filho
Colleague at Nexti
São José, Santa Catarina, Brazil, Brazil
View →
GC
Guilherme Caetano De Oliveira Costa
Colleague at Nexti
Goiânia, Goiás, Brazil, Brazil
View →
SI
Samuel Inácio Filho
Colleague at Nexti
Santa Catarina, Brazil, Brazil
View →
ME
Maria Eduarda Ribeiro
Colleague at Nexti
São José, Santa Catarina, Brazil, Brazil
View →
JC
Jonathan Costa
Colleague at Nexti
Greater Florianopolis, Brazil
View →
2 education records
Alana Gandra education
Marketing
Business/Commerce, General
Famig
FAQ
Frequently asked questions about Alana Gandra
Quick answers generated from the profile data available on this page.
What company does Alana Gandra work for?
Alana Gandra works for NEXTI.
What is Alana Gandra's role at NEXTI?
Alana Gandra is listed as Senior analyst | Custumer success | Cs | Customer service | Customer Experience at NEXTI.
Where is Alana Gandra based?
Alana Gandra is based in Greater Belo Horizonte, Brazil, Brazil while working with NEXTI.
What companies has Alana Gandra worked for?
Alana Gandra has worked for Nexti, Casa Mineira Por Quintoandar, S&I Automação E Refrigeração Comercial, Carmen Steffens, and Academia Muv.
Who are Alana Gandra's colleagues at NEXTI?
Alana Gandra's colleagues at NEXTI include Alisson Vale Morgado, Luiz Felipe Costa Moura, Alisson Ariel, João Victor S. Machado, and Luiz Felipe Amaro Vargas.
How can I contact Alana Gandra?
You can use AeroLeads to view verified contact signals for Alana Gandra at NEXTI, including work email, phone, and LinkedIn data when available.
What schools did Alana Gandra attend?
Alana Gandra holds Marketing from Unopar - Universidade Norte Do Paraná.
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