Alana Malcolm Email and Phone Number
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I empower customers to showcase their successes, learn from their peers, and achieve their personal and professional goals. As part of BMC Software's Customer Advocacy and Engagement team, I connect customers with resources and opportunities: - Customer success stories and customer case studies - Speaking opportunities at BMC and tech industry events - Thought leadership with industry analysts and media - Customer references and networking in BMC Collective, our customer-to-customer peer network - Executive engagement between customers and BMC leadership My role involves collaborating cross-functionally with sales and customer success teams to build strong relationships and ensure customers maximize the value of their BMC investments. Additionally, I work closely with marketing, product, and co-innovation teams to align customer objectives with our broader business goals.Throughout my career, I have experience as a creative, strategic, and tactical intrapreneur and entrepreneur with an ability to quickly and efficiently implement big ideas.Areas of Expertise: Customer Advocacy | Customer Storytelling | Executive Engagement | Customer Marketing | Voice of the Customer | Customer References | Executive Briefing Programs
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Sr. Manager, Customer Advocacy And EngagementBmc Software Dec 2023 - PresentAs part of BMC’s Customer Advocacy and Engagement Program, I connect our customers with resources and opportunities to help them engage with their peers and showcase what they’ve accomplished with the help of BMC solutions. -
Consultant, Executive Briefing ProgramBmc Software Jan 2020 - Dec 2023Houston, Texas, United StatesResponsible for the strategic enhancement of executive customers’ experiences before, during, and after briefings and events. Lead internal marketing and sales enablement initiatives to increase utilization of the Customer Engagement Program.
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Solutions Marketing ManagerBmc Software Jun 2016 - Jan 2020Houston, Texas AreaOversaw development and execution of B2B marketing initiatives for BMC’s application workflow orchestration product line.
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Marketing SpecialistAudubon Companies Dec 2013 - Jun 2016Houston, Texas Area
Alana Malcolm Skills
Alana Malcolm Education Details
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Sociology, Minor In Business Administration
Frequently Asked Questions about Alana Malcolm
What company does Alana Malcolm work for?
Alana Malcolm works for Bmc Software
What is Alana Malcolm's role at the current company?
Alana Malcolm's current role is Sr. Manager, Customer Advocacy and Engagement at BMC Software | Empowering customers to amplify their success.
What is Alana Malcolm's email address?
Alana Malcolm's email address is al****@****ail.com
What is Alana Malcolm's direct phone number?
Alana Malcolm's direct phone number is +171345*****
What schools did Alana Malcolm attend?
Alana Malcolm attended Texas A&m University.
What skills is Alana Malcolm known for?
Alana Malcolm has skills like Event Planning, Powerpoint, Microsoft Office, Public Speaking, Social Media, Microsoft Word, Social Media Marketing, Customer Service, Microsoft Excel, Teamwork, Social Networking, Public Relations.
Who are Alana Malcolm's colleagues?
Alana Malcolm's colleagues are Moshe Miller, Anthony Anter, Sumeet Dhanu, Bryan Berger, Kurt Risley, Steenly Caan, Rahul Singh.
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