Sr. Manager Employee Experience Operations (Google Ops)
San Francisco Bay Area
Planned, organized, and controlled all activities of the department as well as participated in developing departmental goals, objectives, and systems. Implemented and updated compensation program; rewrote job descriptions as necessary; conducted salary surveys and developed a merit pool (salary budget); analyzed compensation; monitored performance evaluation program and revised as necessary. Developed, and implemented personnel policies and procedures; prepared and maintained employee handbook; performed benefits administration to include claims resolution, change reporting, approved invoices for payment, annual re-evaluation of policies for cost effectiveness, information activities program, and cash flow. Developed and maintained affirmative action program; filing EEO-1 annually; maintained all records, reports, and logs to conform to EEO regulations. Conducted recruitment effort for all exempt and nonexempt personnel, students, and temporary employees; conducted employee orientations; monitored career pathing program, employee relations counseling, outplacement counseling, and exit interviews. Managed Worker’s Compensation program; claim filings and tracking, creating modified duty agreements, authorizing doctor visits, OSHA documentation. Participated in executive leadership staff meetings and seminars. Created program, SOPs and policies in order to bring personnel back to work during COVID pandemic. Program included weekly COVID tests for all employees, daily temperature screenings, and making sure that PPE was provided to all employees.