Alana supports the Vice President of Operations at the University of San Francisco (USF). As San Francisco's first university, USF embodies the energy, optimism, and opportunity of the city that surrounds it. Alana loves creating warm, welcoming, and well-functioning workplaces. She has a process-focused, practical, purpose-driven sensibility. Alana has spent 20+ years in administration and workplace management.Considering herself a generalist: she creates iterative processes, cross-collaborations between cohorts, open thought partnerships, speedback loops, psychological safety, consistent communication practices, and transparent systems of project management that center equity, belonging, and inclusion in shared workspaces.In her ever-expanding USF community, she builds infrastructure across campuses to support initiatives to care for our common home; be persons for and with others; and promote the common good.Alana started her first job in high school working at Dudley Perkins Co. Harley-Davidson; her second at Blockbuster Video whilst at university. As a student at USF, she worked at the Koret Health and Recreation Center, the Department of Biology, and the Finance and Business Operations Office for the College of Arts and Sciences. She has worked in pretty rad spots in Austria, alongside translators for foreign ministers in a Viennese castle above the stables of Lipizzaner stallions; teaching English to air-traffic controllers in a Graz airport; and caring for Iranian refugees in Vienna.Alana serves in board, volunteer, and committee roles at the Progress Foundation and at USF. She holds a BA from the University of San Francisco and certificates from the Harvard Business School (HBX).