Helping current and aspiring supply chain leaders succeed in the emerging digital economy. I teach strategy and technology courses in the Online MS in Supply Chain Management, MBA Program, and Professional MBA Programs. 2023 Ozburn Award Winner for Excellence in Teaching. My research focuses on cutting-edge supply chain topics for the UT Advanced Supply Chain Collaborative and Global Supply Chain Institute.

Thrive and Advance provides advisory services to businesses ready to "go on offense"​ and use disruption to their advantage. CEO Alan Amling is also a noted keynote speaker on strategy, innovation, and next-generation supply chains.

Teen Hustl is a neighborhood logistics network providing package delivery and returns pickup services using local teens on bikes and scooters. Teen Hustle provides an incredible customer experience in a sustainable, cost-effective solution. At the same time, Teen Hustle is empowering and educating today's teens, creating a brighter future for us all.

Arvist empowers warehouse operators to efficiently manage quality, throughput, and safety by remotely harnessing the power of existing data and security camera videos. Arvist streamlines warehousing operations without incurring any additional infrastructure costs.

Pollen Returns allows retailers to automatically process product returns and exchanges so they can better leverage goods and predict and plan inventory needs, including the ability to digitally transmit return initiation information and a drop-off location to an available pickup agent.

Stealth-mode company developing a product that will both improve and save lives.

Airflow was purchased by Electra.aero in June 2022. Together they are accelerating the development and use of electric Short Take-Off and Landing (eSTOL) aircraft. This technology promises to revolutionize middle-mile logistics.

UPS Ventures (formerly UPS Strategic Enterprise Fund) makes minority-stake investments in startups to accelerate and expand UPS capability-building under our four strategic imperatives: 1) Global Expansion; 2) E-Commerce; 3) Healthcare; and 4) Tech-Enabled Networks. Some of our current portfolio partners include Fast Radius, Deliv, CyPhy Networks, Optoro, Peleton and Kabbage.

Currently leading development and rollout of UPS's Global On-Demand Manufacturing solutions. While commonly referred to as Additive Mfg or 3D Printing, we're looking beyond the great advancements in materials and technology to focus on "jobs to be done," whether that's lowering inventory or creating one-of-a-kind customer products. We see this new space of On-Demand Manufacturing as a Supply Chain Solution, answering the call of the on-demand economy. I'm also helping champion Industry 4.0 technologies and Smart Cities efforts at UPS.

Helping our customers, investors, communities and UPSers "win", using their definition of "winning", is what it's all about. My team digs deeply to understand our current and potential markets and creates strategies across global regions and sectors. We further seek to create and communicate compelling propositions that generate customer demand for our solutions. UPS Logistics & Distribution is a global business unit of UPS offering: 1) Post Sales services including Critical Order Fulfillment (e.g. service parts), Returns and Technical Services (e.g. diagnostic, repair, 3rd party vendor management, etc.) 2) Distribution Services integrated with transportation in strategic locations around the globe to support our customers' Manufacturing Support and Finished Goods Distribution needs. 3) Mail Innovations, an economical service for lightweight mail and parcels leveraging the U.S. Postal Service for last mile delivery.

Lead the group responsible for identifying, prioritizing and evaluating new product and service concepts for UPS businesses worldwide. Also managed the product development and marketing of UPS's Decision Green portfolio.Previous to this, managed the development and deployment of two major projects. The first, Trade Direct Air and Ocean, brought different UPS business units together to provide customers a global manufacturer-to-end retailer freight/small package transportation offering. The second, Worldwide Time of Day, restructured our international small package portfolio to offer multiple time-of-day delivery choices in Asia and other key markets, similar to what has been available in the U.S. for some time.During my tenure in this group I also spent some time re-engineering the New Product Development process.

Part of 6-person team that started UPS’s e-commerce division. Dedicated teams over the years have made UPS a leader in customer technology solutions worldwide. During my tenure in this division I managed teams based in Atlanta and the Silicon Valley focused on: 1) market/ customer analysis and strategy development, 2) strategic alliance development and execution, and 3) new product development and information policy issues.

Managed competitive analysis effort in the express transportation segment. •Conducted over 40 presentations per year around the country and authored 25 strategy papers educating management and sales force on market trends and competitive strategies. •Led four project teams in the development of competitive cost and strategy models. These models were were utilized in the development of distance-based pricing, UPS Next Day Saver, UPS Early A.M., and enhanced technology offerings.

Worked with industrial engineering team to develop operating plans for new products and services including UPS 3Day Select and new international service areas. •Helped develop marginal cost model that enabled UPS to gain share in the 2-day express shipping market. Analyzed cost-based pricing programs for corporate finance and marketing departments. •Selected to be on team that develops worldwide airline operating plans used to support aircraft acquisition and facility development decisions.

Managed marketing effort and purchasing of specialty building products. •Championed introduction of new structural panel, developing it into a $1.5M product in less than two years. Boosted branch profits 73% in commercial door business while cutting inventory investment in half. •Managed profit & loss for respective products and led training and development of sales team •Chaired local Quality Improvement group earned Weyerhaeuser PROS Award, the company’s top honor in sales.•Successfully completed intensive six-month field sales training program.