Alana Maulder Email & Phone Number

New Zealand

Taranaki, Wanganui & Manawatu, New Zealand

Whanganui, Wanganui-Manawatu, New Zealand

Taranaki, Wanganui & Manawatu, New Zealand

Whanganui, Wanganui-Manawatu, New Zealand

Diagnosing and triaging help desk tickets at the hospital.

Whanganui, Wanganui-Manawatu, New Zealand

Wanganui, Wanganui-Manawatu, New Zealand

Wanganui, Wanganui-Manawatu, New Zealand

Wanganui

Secondment position, filling in temporarily.

Bulls, New Zealand

Project ManagementData AnalysisDatabase AdministrationSystems Improvements

Taranaki, Wanganui & Manawatu, New Zealand

Wanganui

Data entry within a government agency. Maintaining databases. Handling confidential information.

Blenheim

Managing a busy working hostel in Blenheim. This included coordinating employment for guests, liaising between workers and contractors, and using knowledge of current employment law to help resolve pay disputes. Administration duties in this role included day to day accounting using Xero, preparing information for end of year accounts, and filing PAYE and GST returns. Skills required for this role were attention to detail, organisational skills, communication skills (face to face, telephone, email, and social media). New skills learnt during this role include: overcoming communication barriers (many guests had learnt English as a second language), using lawyers and understanding legislation around commercial leases, and an understanding of viticulture practices.

Blenheim

This position started out as the administrator for the company but it developed more into an office manager role as the position grew. I was the sole full time office person employed, which meant I was efficient at working on my own, and unsupervised. The office was based inside an accounting firm's building, Coutts Clerical Services, as they had been contracted to manage the company, so I also became part of their small team environment.I greatly enjoyed this position and felt a strong loyalty to the people I worked with and the company. I left this position as they were going through a restructure and decided to relocate to another town. Projects that I worked on in this role include:The redesign of their website and bringing cohesion to their overall marketing plan. Developing a system to calculate production costs, from raw materials to overheads and packaging. This was used to compare to budgets and plan pricing increases. Developing a system to trace products manufactured through to the wholesaler. This allowed us to see how old inventory on hand was when dispatched, and helped streamline any quality control queries we received. This system was used to highlight some areas for redevelopment in trace-ability protocols.Duties included: marketing management, website maintenance, accounts receivable and payable, franchisee liaison, customer inquiries, payroll, company reporting, cost accounting, GST and PAYE returns.Skill development: I appreciated the ongoing support and encouragement to develop my skills in this role. It was a great learning curve and enabled me to put the theory learnt from tertiary study into practice.

Nz Diploma In Business, Nzim Diploma In Management., Business Administration And Management, General

List Of Text Books I Have Self-Studied

Handbook of CRM, Achieving Excellence in Customer Management. Adrian Payne Selling and Sales Management, 8th edition David Jobber • Geoff.

See Below For List Of Courses, Business

Data Visualization for Data Analysts, Bill Shander Communicating With Confidence, Jeff Ansell Excel Data Analysis: Forecasting, Wayne.

Education record

Business Analysis Fundamentals, Haydn Thomas The Modern Enterprise Data Environment, Alan Simon Lead Generation Fundamentals, Dina Shapiro.

Nz Diploma In Business, Business Administration And Management, General

Nz Diploma In Business & Nzim Diploma In Management, Business Administration And Management, General

Transferred to the Open Polytechnic of NZ to complete via correspondence

Ncea Levels 1 & 2, General Studies

Activities and Societies: Economics, Accounting, Computer Studies, French, Statistics

Ncea