Alana Taylor Email & Phone Number

Irvine, California

Claims management, receiving PO #'s from customer, issue work orders to local technicians, daily communication with customer, technicians, local fire and water authority to follow up on open work orders, weekly follow ups on completed jobs to collect paperwork, weekly follow up on open jobs for updates, bill out paperwork was received and processed.

Laguna Beach, California

- As a Regional Risk Management Analyst, manages the administration and compliance of companywide Workers' Compensation and Risk Management (General Liability) programs / systems. Ensures all state and federal guidelines relevant to Workers Compensation and Injury Reporting are in compliance. Communicate and follow up with Doctors, adjusters, and injured workers for effective case management. File, process, and close claims in a timely manner. Attend monthly Safety Committee meetings at all locations; Maintain meeting minutes, injury statistics, injury follow ups, and monthly safety training completion. Assist VP, Finance in procurement of Insurance policies; Solicit bids; Prepare comparative analysis, statistics, and trends.

- As an Office Administrator, provide general administrative duties for the Safety & Security team. Order office supplies and safety equipment. File all sign-in sheets, daily logs, parking attendant logs and incident reports. Manage and audit lost & found monthly. Assist the Security Manager with TimeSaver records and edits. Assist Security Manager by drafting weekly schedules for the Safety & Security team, and coordinate Associate Parking on a weekly basis. Maintain the monthly Rideshare board to meet the AQMD standards. Manage payroll and billing for contract Villas Security and Associate Shuttling companies. Setup and manage Workers' Compensation files, maintain spreadsheets, daily communication with treating associates, doctors and claims adjusters. Attend quarterly claims reviews. Record all claims into a software database "WCCMS". Maintain OSHA 300 and OSHA 301 logs; submit annual OSHA 300 summary to the Department of Labor Statistics and post in a conspicuous area. Occasionally perform security officer base duties. As Secretary of the Safety Committee, attend monthly meetings and maintain Safety Minutes, provided for in a PowerPoint presentation. Monitor monthly Safety Training records, JSA records, Associate Injury Analysis Follow-ups, Valet Vehicle Analysis Follow-ups, and Parking Attendant Logs.

- As a Safety & Security officer perform the daily tasks of the Safety and Security Department to ensure a safe and secure environment. Work to achieve goals and objectives of the Department and the mission statement of the Resort. Conduct patrols throughout the resort, responding to all guest and associate calls while on patrol. Assist in the Associate Parking program. Maintain the security office, reports and records. Properly issue keys and perform daily key audits. View monitors and keep constant surveillance of grounds through the camera system. Answer phones and dispatch calls, while also taking lost and found inquiries/calls. Write and file incident reports as they occur.