Alana Radcliffe

Alana Radcliffe Email and Phone Number

Senior Sales Support / Administration @ Dy-Mark
darra, queensland, australia
Alana Radcliffe's Location
Greater Brisbane Area, Australia
Alana Radcliffe's Contact Details

Alana Radcliffe work email

Alana Radcliffe personal email

n/a

Alana Radcliffe phone numbers

About Alana Radcliffe

Experienced Administrator with a demonstrated history of working in diverse industries including Audio Visual, Telecommunications, Hospitality and Mining sectors. Skilled in Coaching, Event Management, Administration, Management, and Marketing. Strong purchasing professional with a Certificate focused in Manual Accounting to Trial Balance from TAFE Queensland Gold Coast.

Alana Radcliffe's Current Company Details
Dy-Mark

Dy-Mark

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Senior Sales Support / Administration
darra, queensland, australia
Website:
dymark.com.au
Employees:
43
Alana Radcliffe Work Experience Details
  • Dy-Mark
    Sales Support Officer
    Dy-Mark Jun 2023 - Present
    Australia
  • 3D Stone
    Senior Sales Support Administrator
    3D Stone Apr 2022 - Jun 2023
    * Communicating and liaising with all levels within the business to facilitate smooth and accurate customer service. This includes sales reps, warehouse and logistics personnel, accounts department and senior management.* Problem solving for any issue that may arise, from supply chain through to product quality. Including handling returns and credits in liaison with relevant personnel.* Training new Sales Support staff in system operations, company policies and procedures, industry specific terminology and product ranges.* Working with all departments to streamline and standardise workflow to improve efficiencies and bottom line outcomes.* Liaising with external stakeholders, software system providers and management to create automations to improve communications with customers and provide timely and accurate updates related each client's project.* Change management having migrated operating systems multiple times and working with external integration companies to ensure accurate data transfer, minimal down time and the ability to continue operations during system change over.* Assisting Sales Representatives to source specific products, through to ordering special items and creating inventory SKUs accordingly.* Customer service as first point of contact by phone and email. Dealing with new customer enquiries, new and current orders, billing enquiries, payments and suppliers.* Sales Order processing utilising DEAR Systems, MYOB Advanced and MYOB AccountRight platforms. From taking and entering new orders, managing order changes and taking payments, through to ordering required stock and releasing orders to warehouse for dispatch.
  • 3D Stone
    Sales Support Administrator
    3D Stone Sep 2019 - Apr 2023
  • Samsung Communications Centre
    Assistant Project Manager
    Samsung Communications Centre Jan 2019 - Aug 2019
  • Ausenco
    Document Control Clerk
    Ausenco Oct 2018 - Nov 2018
    Brisbane, Queensland, Australia
    Contract position for project work.Receiving vendor document submissions by email, assigning document numbers and uploading into LiveLink. Circulating documents and drawings for internal review. Transmitting reviewed documents and drawings to vendors and client. Printing, scanning and filing.
  • Ranstad / Drake
    Temporary Administator
    Ranstad / Drake Aug 2018 - Oct 2018
    Brisbane
    Various temporary assignments, from general reception and office duties to secretarial and PA roles
  • 5Th Corner Tech Republik
    Purchasing And Service Manager
    5Th Corner Tech Republik Aug 2016 - Jul 2018
    Woolloongabba, Queensland, Australia
    Responsible for all product ordering, receiving and inventory management. Responsible for coordination of all service enquiries. Invoicing & credit control, general administration duties.
  • Philcomm Pty Ltd
    Service Coordinator
    Philcomm Pty Ltd Aug 2007 - Aug 2016
    Brisbane, Australia
    Tasked with scheduling all site visits and work shop maintenance for technicians & installers.Scheduling, managing and reporting job progress for several government customers to met contracted obligations.Logistics for jobs, repairs and parts orders.Responsible all new stock ordering and subsequent invoice processing. First point of contact with all potential customers and all service related communication. MYOB accounts payable and receivable.Responsible for all new staff training for administrative tasks.
  • Carbrook Golf Club
    Food And Beverage Attendant
    Carbrook Golf Club Feb 2010 - Jun 2013
    Brisbane, Australia
    ** Part time additional employment to supplement income **Customer serviceOpen / Closing ReconciliationsGaming Machine Management
  • Spotless Services
    Bar Staff / Cashier / Bar Supervisor
    Spotless Services Feb 2009 - Jan 2012
    Brisbane, Australia
    ** Part time additional employment to supplement income **Stock counts, master float administration & supervision of staffCustomer service
  • Hudson
    Reconciliations Clerk At Queensland Motoroways Limited
    Hudson Jan 2007 - Aug 2007
    Brisbane, Australia
    ** Temporary position whilst re-entering the workforce **Data entry using Microsoft Access, Microsoft Excel & TASReconciliation of cash tolling operations, both manual and automatic collection, on the Gateway BridgeMonthly reporting of manual cash tolling results to managementInvestigation of discrepancies to resolutionIssuing of uniforms and stock controlProcessing IOUs, including some debt recovery
  • Self Employed
    Sub-Contract Administrator For Nayler Recruitment
    Self Employed Jan 2004 - Oct 2006
    Brisbane, Australia
    Responsible for formatting of outgoing candidate documentation for clientsBeing a sole trader meant responsibility for all record keeping, accounting and communications with the ATO.Working from home, unsupervised within set deadlines
  • Self Employed
    Independent Contractor With Kinda Dance
    Self Employed Jan 2003 - Jun 2003
    Brisbane, Australia
    All aspects of small business administration, including accounts, customer service, marketing and service provision.Teaching a creative movement class to kindergarten children throughout various child care centres.Liaising with centre staff, parents and students.Self promotion and relationship development to gain enrolments.
  • Bemax Resources Nl, Brisbane
    Project Secretary
    Bemax Resources Nl, Brisbane Mar 2002 - Jan 2003
    Brisbane, Australia
    Setting up of project office systems, including filing, databases and accountingSecretarial and administration services for all project staff, from Engineers to Project Manager and Operations ManagerRelieve reception and personal assistant duties for main officeAccounts processing for project office and relief for main officePreparing documents, including tender packages, reports, technical specifications, board reports, etc.
  • Crystalaid Micro Electronics Pty Ltd
    Receptionist / Administrator
    Crystalaid Micro Electronics Pty Ltd Jan 2000 - Jan 2002
    Brisbane, Australia
    General reception duties, including answering and diverting all incoming phone calls, greeting clients and housekeepingTyping documents and creating basic drawings for Engineering staffAccounts payable data entryAssisting the Document Controller in all areas of QASecretarial services to Department Managers as required

Alana Radcliffe Skills

Customer Service Administration Team Leadership Mobile Devices Training Management Human Resources Budgets Project Management Microsoft Excel Data Entry Event Management Marketing Recruiting Event Planning Coaching Procurement Microsoft Office Microsoft Word Public Speaking Leadership Myob Xplan Simpro Enterprise Google Suite Microsoft Powerpoint Microsoft Outlook Microsoft Publisher Microsoft Access Service Delivery Customer Service Training Stock Management Stock Taking Freight Management Reporting Contract Management

Alana Radcliffe Education Details

  • Tafe Queensland Gold Coast
    Tafe Queensland Gold Coast
    Manual Accounting To Trial Balance
  • Palm Beach Currumbin Shs, Gold Coast
    Palm Beach Currumbin Shs, Gold Coast
    Op 7 And Core Skills Test A

Frequently Asked Questions about Alana Radcliffe

What company does Alana Radcliffe work for?

Alana Radcliffe works for Dy-Mark

What is Alana Radcliffe's role at the current company?

Alana Radcliffe's current role is Senior Sales Support / Administration.

What is Alana Radcliffe's email address?

Alana Radcliffe's email address is oz****@****.com.au

What is Alana Radcliffe's direct phone number?

Alana Radcliffe's direct phone number is +614333*****

What schools did Alana Radcliffe attend?

Alana Radcliffe attended Tafe Queensland Gold Coast, Palm Beach Currumbin Shs, Gold Coast.

What are some of Alana Radcliffe's interests?

Alana Radcliffe has interest in Social Services, Children, Brisbane Team Leader For Shimmy Mob, Human Rights, Animal Welfare, Health.

What skills is Alana Radcliffe known for?

Alana Radcliffe has skills like Customer Service, Administration, Team Leadership, Mobile Devices, Training, Management, Human Resources, Budgets, Project Management, Microsoft Excel, Data Entry, Event Management.

Who are Alana Radcliffe's colleagues?

Alana Radcliffe's colleagues are Trevor Conn, Camilla Strand, Helen Fraser (Cpa), Dr Ammar Moohi, David Griffin, Paul Lee, Paul Steel.

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