Alana Garces Email & Phone Number

• Migration of Cloud Jira to On-Prem Jira, resulting in over $42,000 annual reduction in software expense.• Operations Transformations: PMO, Enablement Org• Process Optimizations:- Identified opportunities for improvement by testing new features and processes and implementing enhancements, resulting in increased efficiency and improved data integrity of systems (Salesforce, FinancialForce, Jira).- Transformed end-of-month project review and billing process workflow for PMO, contributing to financial accountability and more accurate forecasting, and reducing project analysis time by 66%.• System Administration:- Proactively identified and resolved system issues with automations, flows, and integrations, minimizing operational disruptions and ensuring data integrity.- Developed and maintained comprehensive documentation for FinancialForce PSA configurations, processes, and enhancements.• Data Analysis:- Utilized SQL, ETL, and connectors to create dataflows, visualizations, and dashboards in Domo.- Implemented rigorous data validation processes, guaranteeing the accuracy and reliability of incoming data.

Austin, Texas Area

• System configuration and testing of 90 time and leave policies for 9 countries on Workday Absence Management Software.• Software Implementations: ADP, Workday, iCIMS• Operations Transformations: Recruiting Org, Onboarding, Quarterly Reporting• Process Optimizations and System Administration:- Managed two HRIS systems for merging mid-size companies, orchestrating the scrubbing and migration of critical data into a unified system of record.- Worked closely with two distinct HR teams, each operating on different systems and processes, to foster collaboration and alignment during the merger. - Provided ongoing support for process development and maintenance, contributing to operational excellence across the company.• Data Analysis: - Developed HR data and reporting infrastructure from the ground up, leveraging Excel, Domo, and SQL.- Designed and implemented a robust quarterly reporting process, catering to functional organizations, the Executive Leadership Team, and the Board of Directors.

Austin, Texas Area

• Collaborated with R&D, Sales, and Customer Support teams to identify staffing needs and provided targeted sourcing support to ensure a qualified pool of candidates.• Facilitated regular communication and feedback sessions to align recruitment efforts with evolving business needs.• Successfully managed the end-to-end recruitment process for the summer internship program, resulting in the selection and hiring of 9 interns within a tight one-month timeframe.

Barcelona And Miravet, Spain

Austin, Texas

• Adapted quickly to evolving organizational needs, expanding responsibilities to include office coordination, vendor management, and executive team assistance;• Oversaw successful relocation of 150 employees, managed facility budget, and negotiated cost-effective vendor contracts;• Led planning, design, and execution of diverse events (client meetings, holiday events, team builders) with budgets exceeding $50,000;• Maintained vendor/client relationships, negotiated contracts, and managed logistics for various event elements.

Coppell, Tx

• Database Configuration and Migration: CRM, Media and Hardware Databases• Developed and enhanced sales pipeline through strategic multi-channel prospecting.

San Antonio, Texas

• Coordinated and maintained office operations and procedures for 4 psychologists in full-time private practice.

Department Of Psychology, Lab For The Study Of Social And Personality Psychology

• Participated in the design, execution, analysis, and evaluation of 2 social research projects (cross-cultural universality of self-verification and identify fusion), including literature reviews, survey acquisition, data integration, and analysis;• Designed and maintained surveys and relational databases.

Department Of Psychology, Laboratory For The Study Of Anxiety Disorders

• Developed and maintained communicative relationships with participants to safely execute a 12-week research study (the examination of the decline in fear and disgust of arachnids and snakes during exposure-based treatment.)