Alana Uberig Email & Phone Number

London, Ontario, Canada

London, Ontario, Canada

• Answered questions via email, phone, and in person in a professional manner.
• Mastered camp database; trained others in its use.
• Demonstrated strong communication skills while interacting with campers and parents.
• Processed payments and handled confidential financial information.
• Printed and distributed multiple reports on a weekly basis efficiently and accurately.
• Created detailed job manual and trained new staff.

• Met as needed via Zoom to assist struggling students in Psychology 2820E (Research Methods and Statistics).
• Explained research principles and mathematical concepts using a variety of methods to match students’ learning styles.
• Discerned and focused on specific areas of confusion.
• Created sample problems to assist in exam preparation.

London, Ontario, Canada

• Selected by professor of Psychology 2820E based on excellent final grade.
• Participated in weekly meetings via Zoom and adjusted work based on feedback.
• Designed and entered multiple choice quiz questions into class website.
• Created Power Point slides for each chapter.
• Reviewed course text notes and offered helpful suggestions for improvement.

London, Canada Metropolitan Area

• Maintained, sold, and kept inventory of merchandise.
• Printed and distributed reports.
• Sold candy in tuck shop; all calculations required accurate mental math skills.
• Was responsible for answering questions via email, phone, and in person.
• Organized age-based camper groups each week, balancing genders, behavioural issues, and friend requests.
• Welcomed campers and parents daily at check-in.

London, Canada Metropolitan Area

• Maintained, sold, and kept inventory of merchandise.
• Printed and distributed reports.
• Sold candy in tuck shop; all calculations required accurate mental math skills.
• Was responsible for answering questions via email, phone, and in person.
• Organized age-based camper groups each week, balancing genders, behavioural issues, and friend requests.
• Welcomed campers and parents daily at check-in.

Lambton Shores, Ontario, Canada

• Organized, sold, and maintained inventory of merchandise.
• Addressed parent concerns, queries, complaints through email, phone, and in person with professionalism and care.
• Printed, organized, distributed an average of 250 letters and packages to campers daily.
• Sold candy in a tuck shop.
• Printed and distributed reports.
• Part of a team that signed in campers each week

Korean Language

• Completed five weeks at pre-intermediate level and one week at intermediate level. • Learned numerous grammar structures and vocabulary..

Certificate, Professional Editing Standards

Completed all five courses with proficiency.

Bachelor Of Arts - Ba, English Language And Literature And Psychology

Activities and Societies: Power to Change • Graduated with an honours double major in English Language & Literature and Psychology with.

High School Diploma

Activities and Societies: Concert Band, Concert Choir, Music Council, CSA (Christian Student Association)