Alana Walker Email & Phone Number

Sherbrooke, QC, CA

Wrote the Brand Style Guide - Develop standards, best practices, and processes for voice and tone guidelines, as well as preferred terms and grammar styles & rules- Guidelines for headers, subheaders, tooltips, microcopy, on-screen instructions, and button text- Overhauled and redesigned email content patterns and CTAs - Lead to a ~2 hr reduction in email.

Montreal, Quebec, Canada

Responsible for planning, coordinating, and running all community initiatives including weekend workshops, greenhouse tours, and in-school educational visits.Main responsibilities include:- Planning, coordinating, and ran various weekend workshops of up to 60 guests on a weekly basis with a high satisfaction rate among guests.- Scheduling in-school visits.

Montreal, Quebec, Canada

Responsible for crafting high-quality content for all English communications following the company's established voice and tone including our weekly subscriber email, web content, blog posts, social media, and press releases.- Used standard SEO practices (B2C) to up CTR and take-rate.- Completed last-minute requests on time.- Translated hundreds of texts.

Edmonton, Alberta, Canada

• Optimized company website using WordPress for readability and clarity
• Designed and published templates to increase click-rate using Campaign Monitor
• Edited various documents with the team before they were sent off
• Completed various administrative tasks such as answering telephone calls and emails

French Language And Culture, French Language

Certification of French Language Proficiency - written and oral

Bachelor Of Communication And Media Studies, Mass Communication/Media Studies

Activities and Societies: Relay for Life - Promotional Events Planning Committee Head, Frosh Facilitator and Vice Head, Power to Change.