Ticket Tactician
CurrentSpearheaded the IMS implementation project, significantly enhancing team efficiencyOptimized client onboarding and daily operations, streamlining service ticket flow and assignment
Aug 2023 - Present
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Alan Bastos Email & Phone Number
IT / Data Analyst and Consultant | M.Sc. in Computer Science
at
Rock Solid Computer Services
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT / Data Analyst and Consultant | M.Sc. in Computer Science
Location
Greater Sudbury, Ontario, Canada
Company size
Who is Alan Bastos? Overview
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Quick answer
Alan Bastos is listed as IT / Data Analyst and Consultant | M.Sc. in Computer Science at Rock Solid Computer Services, a company with 6 employees, based in Greater Sudbury, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Alan Bastos.
Alan Bastos previously worked as Ticket Tactician at Rock Solid Computer Services and IT Analyst at Ce Computers And Networks. Alan Bastos holds Master'S Degree | M.Sc. In Computer Science, Computer Science, A from Federal University Of Technology - Parana.
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Rock Solid Computer Services
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Profile bio
About Alan Bastos
As a Computer Science enthusiast deeply invested in the convergence of IT and Industry 4.0, I am driven by the limitless possibilities at the intersection of technology and innovation. My journey is fueled by a persistent quest for knowledge, particularly in leveraging Data Science to redefine the parameters of project planning and delivery.With a robust foundation spanning over 17 years in the IT sector, my career has been a diverse tapestry of roles – from IT consulting and network management to systems analysis and educational roles. Each position has not only honed my technical skills but also enriched my understanding of the transformative power of technology.My entrepreneurial spirit was ignited at the age of 17, when I launched a small IT support business. This venture was more than just a professional milestone; it was a declaration of my commitment to innovation, problem-solving, and the entrepreneurial journey. This experience laid the groundwork for my belief in continuous learning, adaptability, and the pursuit of challenging projects.Leadership and entrepreneurship are the cornerstones of my professional identity. They are not just skills but a way of thinking and being, driving me towards excellence and inspiring those around me to achieve their best. I am constantly on the lookout for opportunities to collaborate with like-minded professionals and organizations that are intent on making a significant impact through technology.Let's connect and explore how we can drive forward the future of IT and Industry 4.0 together.
Current workplace
Alan Bastos's current company
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Rock Solid Computer Services
6 roles
Alan Bastos work experience
A career timeline built from the work history available for this profile.
It Analyst
Ce Computers And Networks
Enhanced profitability by improving control over billable hours by 20%, leading to an optimized project and ticket managementInstituted KPIs to elevate team performance and management oversight
Nov 2022 - Aug 2023
Computer Science Researcher
Conducted research into the feasibility, design, operation, and performance of industrial IT solutions;Designed industrial data solutions through the usage of data science techniques: GCP, BiqQuery & Spotfire;Acted as Project manager, planning and managing specifications, timelines, costs, the team installations, modifications, tests, and operation of.
Nov 2019 - Nov 2021
Information Systems And Computing Instructor
Subjects related to Information Technology, Computer Science and Computer Engineering;Employed strong communication skills to train industrial teams in a detail-oriented fashion;Development and integration of information systems architecture, hardware and software training
Jan 2018 - Nov 2019
Information Systems Consultant
Dcbb Serviços
AssociateConsulting on network management and system administration on several clients. Among them, critical environments like hospitals.Analyzing system requirements, developing and implementing information systems, plans, policies, procedures, and business solutions, while providing advice on a wide range of issues, such as technical studies, design.
Jan 2018 - Jan 2019
Information Systems Manager
Alltech Networks
Founded at the age of 17 – my first entrepreneurial journey – and sold 10 years later;Started as a small support business and gained recognition, earning trust from clients and customers;Worked in demanding and fast paced client environments administrating the networks and assets;Evaluated requirements, managed budget and teams, meeting with clients to.
Jan 2007 - Sep 2017
Team & coworkers
Colleagues at Rock Solid Computer Services
Other employees you can reach at rocksolidhq.com. View company contacts for 6 employees →
GT
Grant Turcotte
Colleague at Rock Solid Computer Services
Wahnapitae, Ontario, Canada, Canada
View →
TB
Timothy Bolton
Colleague at Rock Solid Computer Services
Sudbury, Ontario, Canada, Canada
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AG
Avichal Grover
Colleague at Rock Solid Computer Services
Greater Sudbury, Ontario, Canada, Canada
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DB
Daniel Bisaillon
Colleague at Rock Solid Computer Services
Greater Sudbury, Ontario, Canada, Canada
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SN
Simeon Ndubuisi
Colleague at Rock Solid Computer Services
Lagos, Lagos State, Nigeria, Nigeria
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SB
Selena Bisschops
Colleague at Rock Solid Computer Services
Sudbury, Ontario, Canada, Canada
View →
RR
Rijin Raju (Raj)
Colleague at Rock Solid Computer Services
Greater Sudbury, Ontario, Canada, Canada
View →
KM
Kevin Morrow
Colleague at Rock Solid Computer Services
Sudbury, Ontario, Canada, Canada
View →
Grant Turcotte
Colleague at Rock Solid Computer Services
Wahnapitae, Ontario, Canada, Canada
View →
TB
Timothy Bolton
Colleague at Rock Solid Computer Services
Sudbury, Ontario, Canada, Canada
View →
AG
Avichal Grover
Colleague at Rock Solid Computer Services
Greater Sudbury, Ontario, Canada, Canada
View →
DB
Daniel Bisaillon
Colleague at Rock Solid Computer Services
Greater Sudbury, Ontario, Canada, Canada
View →
SN
Simeon Ndubuisi
Colleague at Rock Solid Computer Services
Lagos, Lagos State, Nigeria, Nigeria
View →
SB
Selena Bisschops
Colleague at Rock Solid Computer Services
Sudbury, Ontario, Canada, Canada
View →
RR
Rijin Raju (Raj)
Colleague at Rock Solid Computer Services
Greater Sudbury, Ontario, Canada, Canada
View →
KM
Kevin Morrow
Colleague at Rock Solid Computer Services
Sudbury, Ontario, Canada, Canada
View →
2 education records
Alan Bastos education
Master'S Degree | M.Sc. In Computer Science, Computer Science, A
Bachelor'S Degree, Information Technology Management
FAQ
Frequently asked questions about Alan Bastos
Quick answers generated from the profile data available on this page.
What company does Alan Bastos work for?
Alan Bastos works for Rock Solid Computer Services.
What is Alan Bastos's role at Rock Solid Computer Services?
Alan Bastos is listed as IT / Data Analyst and Consultant | M.Sc. in Computer Science at Rock Solid Computer Services.
Where is Alan Bastos based?
Alan Bastos is based in Greater Sudbury, Ontario, Canada while working with Rock Solid Computer Services.
What companies has Alan Bastos worked for?
Alan Bastos has worked for Rock Solid Computer Services, Ce Computers And Networks, Groupe Renault, Senai - Pr, and Dcbb Serviços.
Who are Alan Bastos's colleagues at Rock Solid Computer Services?
Alan Bastos's colleagues at Rock Solid Computer Services include Grant Turcotte, Timothy Bolton, Avichal Grover, Daniel Bisaillon, and Simeon Ndubuisi.
How can I contact Alan Bastos?
You can use AeroLeads to view verified contact signals for Alan Bastos at Rock Solid Computer Services, including work email, phone, and LinkedIn data when available.
What schools did Alan Bastos attend?
Alan Bastos holds Master'S Degree | M.Sc. In Computer Science, Computer Science, A from Federal University Of Technology - Parana.
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